Cherie Levier
Duncanville,TX
Summary
Experienced in permit processing and coordination, ensuring compliance with regulatory standards and maintaining accuracy. Strong organizational skills and ability to multitask. Streamlined permit acquisition processes to facilitate smooth project progression.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Permit Clerk
City of Dallas
Dallas, TX
03.2024 - Current
- Reviewed, processed and filed permits for construction projects.
- Maintained and updated permit records in an organized manner.
- Assisted customers with inquiries related to permit applications.
- Provided information regarding applicable laws, regulations and processes associated with obtaining a permit.
- Conducted research on building codes and other legal requirements for various types of permits.
- Created reports summarizing the status of pending permits.
- Verified accuracy of submitted documents prior to issuing permits.
- Researched any discrepancies or errors in the submitted documents prior to approving permits.
- Responded to customer complaints by providing helpful advice or escalating issues as necessary.
- Prepared documents required for processing new permit applications.
- Advised customers on how to obtain additional documentation when needed for their application process.
- Coordinated with multiple departments within the organization regarding permitting procedures.
- Analyzed data sets related to permitting activity such as number of applications received, approved and denied.
- Inputted data into database systems accurately and efficiently.
- Ensured effective customer interaction and seamless collaboration with internal team during permit procedure.
- Reviewed, evaluated, and ensured contract compliance with all City standards for private development contracts. Manages insurance documents and other related forms are submitted and up to date. Checks that all contract values match scope of engineering plans. Evaluates contracts for water/wastewater contracts, paving or drainage contracts, and other infrastructure-related contracts.
- Facilitated communication between customers and internal staff members throughout the permitting process.
- Facilitated and oversaw the successful delivery of accurate inspection review and permitting process; led and supervised team members and demonstrated knowledge in many fields, including engineering, zoning, permitting, and others.
- Resolved disputes between customers and government agencies over permitting matters.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Investigated past and current licensees to perform record checks.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Verified document authenticity to process license application.
Office Assistant
City of Dallas
Dallas, TX
10.2015 - 03.2024
- Provided warm reception to clients while identifying their purpose of visit and connecting them with suitable associates.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed office supply inventory through order tracking to maintain optimal stock levels.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maximized productivity by effectively using various office equipment such as printers, copiers, and fax machines.
- Maintained confidentiality of sensitive information and documents.
- Performed accurate data entry tasks with great efficiency.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered and directed phone calls to appropriate staff members.
- Managed daily office operations and maintained a clean and efficient workspace.
- Organized and scheduled meetings and appointments for management.
- Gathered and analyzed information to support projects.
- Monitored and directed work of lower-level clerks.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Troubleshot office equipment, computer hardware and software issues.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Trained staff members to perform work activities and use computer applications.
- Inventoried and ordered materials, supplies and services.
- Developed organizational filing systems for confidential customer records and reports.
Education
High School Diploma -
Duncanville High School
Duncanville, TX05-2002
Skills
- Policy Interpretation
- Document Review
- Code enforcement
- Construction knowledge
- Site Inspections
- Research abilities
- Microsoft Office
- Researching skills
- Self Motivation
- Reliability
- Public Policy
- Financial Transactions
- Office Administration
- Computer Literacy
- Adaptability and Flexibility
- Information Management
- Problem-solving abilities
- Time management abilities
- Deadline Management
- Conflict Resolution
- Data Entry
- Analytical Thinking
- Adaptability
- Schedule Management
- Dispute Mediation
- Building Codes
- Records Management
- Documentation Review
- Office Management
- Decision-Making
- Problem-solving aptitude
- Professionalism
- Research skills
- Written Communication
- Teamwork and Collaboration
- Staff Scheduling
- Record-keeping
- Attention to Detail
- Goal Setting
- Team building
- Public Service
- Organizational Skills
- Contract Administration
- Verbal Communication
- Typing 45 WPM
Certification
- Public Notary License - Texas Secretary of State or equivalent regulatory body.
Timeline
Permit Clerk
City of Dallas
03.2024 - Current
Office Assistant
City of Dallas
10.2015 - 03.2024
High School Diploma -
Duncanville High School
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