MS Office
Cherie Nelson
Washington,DC
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
15
15
years of professional experience
Work History
Executive Assistant/Program Coordinator
Virginia Tech - Academy of Data Science
05.2019 - Current
- Fulfilled the department's HR responsibilities for new faculty hires and assisted with the coordination of senior faculty interviews
- Learned database management strategies for recruitment in Slate CRM and developed HTLM email mailers for prospective students
- Performed student-related functions for the department - including registration and screening applications, academic advising, and admissions of over 30 students.
- Resolved conflicts between faculty and students with a focus on student success
- Performed financial management for the department with attention to detail - responsible for fund accounting, accounts payable/accounts receivable, managing payments, light accounting/bookkeeping, budgeting, and reporting
- Processed travel expenses and reimbursements for the executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and enrollment data.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
- Used advanced software to prepare documents, reports, and presentations.
Program Coordinator
Virginia Tech - Center for Leadership in Global Sustainability (CLiGS)
12.2015 - 05.2019
- While working with a remote team, oversaw customer relationship management while prioritizing multiple tasks
- Administered Adjunct Faculty and Graduate Assistant contracts and ensured compliance with all pre-requirements, including payroll, I-9, tax documentation, and University policies, and met deadlines for submission of all contracts to VT Human Resources
- Responsible for updates to the department's website using WordPress CMS and Ensemble CMS
- Responsible for customer service and counseling for admitted students - including registration and applications, academic advising, and admissions
- Maintained student records with confidential information in accordance with federal and state regulations
- Event management and set-up for Executive Program class meetings, including international travel arrangements, facility and catering arrangements.
- Performed general operational support duties and business management - database administration, produced flyers and materials consistent with current VT brand guidelines, updated department calendars and work schedules
- Performed financial management for the department - Responsible for department fund accounting, accounts payable/accounts receivable, managing payments, purchasing, light accounting/bookkeeping, fixed asset inventory, budgeting, and reporting
Special Projects Assistant
Arlington County Department of Parks and Cultural Resources
10.2010 - 12.2015
- Maintained database systems and updated them for day-to-day departmental operations for a department of 40 field workers.
- Managed and trained incoming AmeriCorps five-member team for special projects
Community Outreach Team Member
AmeriCorps
10.2009 - 10.2010
- Attended training programs, modules, workshops, and seminars to keep up-to-date on project objectives and new policies or procedures.
- Led field teams for community organizations to expand outreach.
- Participated in outreach and educational programs in partnership with community-based organizations and local government leaders.
- Created and implemented community-based programs to improve education about the environmental impacts of community growth and invasive plants.
- Performed environmental remediation of over 100 acres of parkland in Arlington County.
Education
Master of Arts - International Commerce and Policy
George Mason University
Fairfax, VA06.2005
Bachelor of Arts - Economics & Government
College of William And Mary
Williamsburg06.2003
Skills
- Database Management
- Excellent written and oral communication skills
- Meeting planning
- Scheduling
- Document handling
- Travel administration
- Advanced MS Office suite
- Schedule & calendar planning
- Office Administration
- Proper phone etiquette
- Conference planning
- Travel arrangements
Software
Timeline
Executive Assistant/Program Coordinator
Virginia Tech - Academy of Data Science
05.2019 - Current
Program Coordinator
Virginia Tech - Center for Leadership in Global Sustainability (CLiGS)
12.2015 - 05.2019
Special Projects Assistant
Arlington County Department of Parks and Cultural Resources
10.2010 - 12.2015
Community Outreach Team Member
AmeriCorps
10.2009 - 10.2010
Master of Arts - International Commerce and Policy
George Mason University
Bachelor of Arts - Economics & Government
College of William And Mary
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