Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cherie Payne

Millington,MI

Summary

Accomplished Regional Director at McLaren Health Care, adept at streamlining operations and enhancing patient care through innovative solutions. Proven leader in staff development and relationship building, with a focus on reducing readmissions by 20%. Skilled in data-driven decision-making and fostering a culture of continuous learning and growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Regional Director Care Management

Mclaren Health Care
11.2022 - Current
  • Streamline operations for improved efficiency by evaluating existing processes and introducing innovative solutions to reducing length of stay, decreasing readmissions and ensuring patients are transitioned to the appropriate level of care.
  • Motivating employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Serve as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Visit sites periodically to view service levels and adherence to corporate service standards.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.

Manager of Care Management

Mclaren Health Care
03.2014 - 11.2022
  • Implemented data-driven decision-making processes to inform strategic planning initiatives related to care management services.
  • Collaborated with interdisciplinary teams to develop individualized patient care plans that addressed complex medical needs.
  • Streamlined care coordination processes with cross-functional team collaboration, leading to increased efficiency in service delivery.
  • Established performance metrics and evaluation tools to measure the effectiveness of care management initiatives.
  • Led a team of care managers, providing guidance, mentorship, and professional development opportunities to ensure optimal performance levels.
  • Met with discharge planners, physician groups and referral sources and maintained strong customer relations.
  • Conducted regular staff meetings focused on quality improvement initiatives, fostering a culture of accountability and continuous learning.

Registered Nurse

McLaren Flint
06.2000 - 03.2014
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

Bachelor of Science - Nursing

Saginaw Valley State University
Bay City, MI
05-2000

Skills

  • Client relationships
  • Staff training and development
  • Staff management
  • Relationship building
  • Staff oversight
  • Innovation and creativity
  • Team evaluation
  • Employee motivation

Certification

  • ACM Certification

Timeline

Regional Director Care Management

Mclaren Health Care
11.2022 - Current

Manager of Care Management

Mclaren Health Care
03.2014 - 11.2022

Registered Nurse

McLaren Flint
06.2000 - 03.2014

Bachelor of Science - Nursing

Saginaw Valley State University

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