Cherie Ramos
Miami,FL
Summary
Business operations professional prepared to deliver high standards and results-driven performance. Supports organizational goals through effective coordination and collaboration. Reliable and adaptable in dynamic environments, contributing to team success and operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Operations Coordinator II
Federal Reserve Bank of Atlanta
01.2025 - Current
- Under direct supervision, supports the design, implementation and execution of the business and operational strategies of the department by interacting with Division, Bank and/or System stakeholders.
- Interacts with and provides support for key Division, Bank and/or System projects.
- Develops working relationships within the team, department, division and other business partners throughout the Bank.
- Develops knowledge of multiple disciplines and participates on projects related to business operations,. quality management, and operational controls.
- Assists in delivery products and services that create efficiencies and improve processes.
Business Operations Coordinator I
Federal Reserve Bank of Atlanta
03.2015 - 12.2024
- Under direct supervision, provides support and collaboration on elements needed to complete projects.
- Prepares and maintains various databases and reports, including critical and confidential information
- Schedules workflow and priorities to accomplish desired results or work assignments.
- Supports projects relating to the business operations, quality management, and operational controls.
Treasurer
Somerset Academy Silver Palms
08.2010 - 08.2013
- Reconciled monthly statements, invoices and expense accounts within the school and keeping records accurate and current.
- Recommended strategies to improve organizational income.
- Advised faculty regarding significant expenditures to keep operations in line with budget limitations.
- Worked closely with internal and external auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
- Managed cash flow, organized cash pickups with Brinks, personally deposited cash in the bank to avoid having cash in my possession.
Account Manager
Academica
03.2010 - 08.2010
- Managed a diverse portfolio of Charter School accounts, ensuring all utility bills were paid in a timely manner.
- Conducted account reviews to identify areas for improvement and ensure continued success.
Wine Sales Representative
Antigal Winery & Estates
01.2005 - 03.2010
- Focused on promoting and selling wine products, building relationships with customers, and meeting sales targets. Key responsibilities include coordinating/attending wine tastings, conducting presentations, providing product knowledge, and ensuring customer satisfaction.
- Coordinated with Event Planners to secure partnerships for various wine-related events, leading to increased exposure for the company and its products.
- Improved inventory management processes within assigned territories to prevent stock shortages or overages while maximizing profitability.
- Developed strong relationships with restaurant owners for better wine placement on menus and increased order volume.
- Provided exceptional customer service by promptly addressing concerns or inquiries from clients.
- Maintained consistent communication with existing clients, ensuring satisfaction and repeat business.
Education
High School Diploma -
Miami Dade College
Miami, FL05-1997
Skills
- Successful relationships with team, department, division and other business partners
- Skilled presentations
Accomplishments
- Often use Excel to develop inventory tracking spreadsheets.
- Achieved multiple S&R Staff Conferences along with team members by completing tasks with accuracy and efficiency.
Certification
New York Institute of Art and Design Certified Event Planner (May 29, 2020)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Operations Coordinator II
Federal Reserve Bank of Atlanta
01.2025 - Current
Business Operations Coordinator I
Federal Reserve Bank of Atlanta
03.2015 - 12.2024
Treasurer
Somerset Academy Silver Palms
08.2010 - 08.2013
Account Manager
Academica
03.2010 - 08.2010
Wine Sales Representative
Antigal Winery & Estates
01.2005 - 03.2010
High School Diploma -
Miami Dade College
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