Cherie Roebuck
Poteau,OK
Summary
Talented RN Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
Work History
Hospice Admissions Nurse-PRN
Sans Bois Hospice
2022.12 - Current
- Improved patient admission process by efficiently conducting initial assessments and obtaining necessary medical information.
- Evaluated patient histories, complaints, and current symptoms.
- Ensured regulatory compliance by keeping informed of relevant hospice admission policies, procedures, and best practices.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Educated family members and caregivers on patient care instructions.
- Developed tailored interventions for each patient's unique end-of-life journey through thorough evaluation of their goals of care preferences during admissions consultation phase.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Enhanced hospice's reputation for quality care by adhering to strict ethical standards and maintaining patient confidentiality during admissions processes.
- Demonstrated exceptional clinical judgement when evaluating appropriateness for hospice services based on Medicare guidelines and individual patient needs.
- Streamlined communication with interdisciplinary team members for seamless care coordination during hospice admissions.
- Enhanced patient experience by providing compassionate support and education to patients and families throughout admission process.
- Expedited medication delivery for incoming patients by coordinating with pharmacy partners on prescription orders upon admission assessment completion.
RN Case Manager
Choctaw Nation Health Services Authority
2013.08 - Current
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Provide full body assessment, to include assessment of functional status, cognition, nutrition, safety and fall risks, and abuse risks including neglect, financial, physical.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Promoted safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilization Review: Identified issues, analyzed information and provided solutions to problems in timely, cost-effective manner.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Participated in community events to promote services and engage with public.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Assessed community needs and identified resources for social and community service programs.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
RN Case Manager
Advantage Home Health And Hospice
2008.09 - 2013.08
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in development of comprehensive treatment plans.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Educated patients and caregivers on healthcare protocols and processes.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Utilization Review: Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care. Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Monitored patient reactions after administering medications and IV therapies.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms. Educated patient and family on disease process, diet, treatments.
- Provided exceptional care to high-acute patients in the home environment needing complex care such as IV therapy, extensive wound care and rehabilitation.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, labs drawn, wound care, breathing treatments, gtube care, tracheotomy care, colostomy and urostomy care.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained strong leadership skills by managing projects from start to finish.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework
- Organized and detail-oriented with strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate of Science - Registered Nurse
Carl Albert State College
Poteau, OK05.2003
Skills
- Performance Tracking
- Family Education
- Care Coordination
- Case Planning
- Interdisciplinary Collaboration
- Direct Patient Care
- Patient Examination
- Wound Care
- Home Visits and Inspections
- Chronic Disease Management
- Annual Case Reviews
- Community Resources
- Documentation And Reporting
- Treatment Planning
- EMR / EHR
- Family Education Programs
- Utilization review
- Case Management
- Certified in CPR/AED
- Computer Skills
- Case Needs Assessment
- Crisis Intervention
- Task Prioritization
- Team Management
- Strong Clinical Judgment
Timeline
Hospice Admissions Nurse-PRN
Sans Bois Hospice
2022.12 - Current
RN Case Manager
Choctaw Nation Health Services Authority
2013.08 - Current
RN Case Manager
Advantage Home Health And Hospice
2008.09 - 2013.08
Associate of Science - Registered Nurse
Carl Albert State College
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