Cherie Smith
Huntsville,AL
Summary
Detail-oriented and knowledgeable worker, skilled at completing office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive clerical experience and precise nature dedicated to optimal patient/ customer care.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Legacy Health Chiropractic
10.2021 - Current
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly. Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phones to respond to customer questions, provide information and schedule appointments to about to office seeing about 450 practice members per week.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Handled customer inquiries and suggestions courteously and professionally.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized evaluation rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Monitored patient flow, escorted patients to appropriate room and obtained initial patient information.
- Organized and prioritized daily work to meet patients' needs and run smooth provider schedules.
- Updated account information to maintain customer records.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Met project deadlines without sacrificing build quality or workplace safety.
Center Manager/Program Facilitator
Girls Inc Of Huntsville
04.2019 - 10.2021
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations
Organized and managed program development from conception through successful execution - Facilitated dialogue between participants and program workers to provide best possible individualized program.
- Identified areas in need of improvement and implemented solutions.
- Planned Summer, Fall , and After school programs and events for participants based on changing needs, times of year, and availability.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Provided leadership for program worker staff of 5 and attendees of program while guiding day-to-day activities.
- Monitored field trips and special events to maintain safety and increase attendee retention.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Planned and facilitated Girls Inc workshops in accordance with Girls Inc. curricula, employing varied methods to maximize attendance.
Administrative Assistant
Lowes Chapel United Methodist Church
03.2017 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and appointments for church teams.
- Created and maintained databases to track and record member data.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to church employees and pastor by copying, faxing, and filing documents.
Education
University of North Alabama
Florence, ALHigh School Diploma -
Buckhorn High School
Huntsville, AL05.2014
Skills
- Continuous Quality Improvement (CQI)
- Examination Scheduling
- Project Management
- Account Management
- Progress Monitoring
- Online Content Development
- Microsoft Office
- Written and Oral Communications
- Efficiency Improvement
- Completing Insurance Forms
Timeline
Chiropractic Assistant
Legacy Health Chiropractic
10.2021 - Current
Center Manager/Program Facilitator
Girls Inc Of Huntsville
04.2019 - 10.2021
Administrative Assistant
Lowes Chapel United Methodist Church
03.2017 - 04.2019
University of North Alabama
High School Diploma -
Buckhorn High School
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