Cherie Taylor
Manager
Waynesboro,MS
Summary
Motivated business professional bringing 6 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Owner
Cherbears Vinyl Blanks And More
Waynesboro , MS
09.2016 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Maintained up-to-date administrative records to monitor operational conditions.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Aligned branding initiatives and sales strategies with client goals.
- Introduced new methods, practices and systems to reduce turnaround time.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Created and monitored promotional approaches to increase sales and profit levels.
Dental Office Manager
Dr Joseph Willis
Mobile, AL
07.2012 - 08.2023
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Supervised and led team of dental hygienists and support staff of 9.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Managed overstocking, restocking and inventory control procedures during Type shift.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Maintained store equipment, printers and fax machines.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Director of Dental Assisting
Mobile Bay Dental & Vision
Semmes, AL
05.2021 - 12.2021
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Supervised and led team of dental hygienists and support staff of Number.
- Managed overstocking, restocking and inventory control procedures during Type shift.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
Dental Assistant/ Dental Receptionist
Dr Anh Quach
Murrieta, CA
08.2006 - 05.2009
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
- Took dental images following strict patient protection rules, applying lead aprons.
- Explained treatment procedures and instructed patients on home care guidelines.
Dental Assistant
Dr Keith DeJong
Riverside, LA
09.2003 - 05.2005
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Staged tray for procedures by arranging dental instruments and equipment.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
Education
Dental Hygiene
University of Alabama At Birmingham
Birmingham, AL06.2011
Nursing
University of South Alabama
Mobile, AL01.2006
Nursing
Delgado Community College
New Orleans, LA01.2005
Nursing
University of Mobile
Mobile, AL12.1999
Skills
- Integrity and Transparency
- Industry Expertise
- Effective Communicator and Public Speaker
- Employee Motivation and Performance
- Operational Analysis
- Leadership and People Development
- Intuit QuickBooks
- Evaluating Suppliers
- Marketing Tactics
- Inventory Optimization
- Insurance Recommendation
- Supplier Relations
- Vendor Negotiations
- Operational Efficiency and Safety
- Accounts Payable and Accounts Receivable
- Finance and Accounting Operations
- Project Forecasting
- Sales Growth
- Complex Problem-Solving
- Managing Employee Relations
- Approachable and Outgoing
- Capital Expenditure Planning
- Mission and Vision
- Human Resources Oversight
- Adaptable and Flexible
- Innovative and Visionary
- Balanced Work Ethic
- Results Orientation
- Payroll Preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Director of Dental Assisting
Mobile Bay Dental & Vision
05.2021 - 12.2021
Owner
Cherbears Vinyl Blanks And More
09.2016 - Current
Dental Office Manager
Dr Joseph Willis
07.2012 - 08.2023
Dental Assistant/ Dental Receptionist
Dr Anh Quach
08.2006 - 05.2009
Dental Assistant
Dr Keith DeJong
09.2003 - 05.2005
Dental Hygiene
University of Alabama At Birmingham
Nursing
University of South Alabama
Nursing
Delgado Community College
Nursing
University of Mobile
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