Summary
Overview
Work History
Education
Skills
Timeline
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Cherie Tipton

Cherie Tipton

Lucerne Valley,CA

Summary

Dynamic professional with a proven track record at Big Bear Vacations, enhancing acquisition contract value by $3 million+. Skilled in customer service and problem-solving, I excel in building relationships and implementing effective marketing strategies. Known for attention to detail and strong organizational skills, I thrive in fast-paced environments while driving team success.

Overview

15
15
years of professional experience

Work History

Acquisitions Sales

Big Bear Vacations
02.2024 - Current
  • increase acquisition contract value by 2.65 million by signing 99 contracts in one year
  • implement successful marketing campaigns that include direct mail, video messaging, email lists and outbound calls.
  • Analyze market trends to identify new business opportunities for growth
  • Develop long-term relationships with target homeowners
  • Nurture strategic partnerships with local businesses that mutually benefit acquisition and retention
  • Train sales team to enhance performance and skill sets that benefit personal growth and contract value

Executive Assistant to Director of Acquisitions

Big Bear Vacations
02.2023 - 02.2024


  • Assisted leads with sales inquiries
  • Provided program information
  • Managed executive calendars, scheduled meetings and appointments and coordinated travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Followed up with customers for satisfaction and/or problem solving
  • Assisted with sales building confidence and skill in sales

Acquisitions Assistant

Big Bear Vacations
02.2022 - 02.2023


  • Assisted with preparation and management of acquisition - related date and reports
  • scheduled meetings with potential targets to sales team
  • Organized sensitive documents with digression and accuracy
  • Worked closely with management to provide effective assistance for specific aspects of business operations
  • Followed detailed directions from management to complete daily paperwork and computer data entry for accurate data reports and tracking
  • Increased customer service success rates by quickly resolving issues.

Grocery Clerk

Lucerne Valley Market and Hardware
10.2010 - 11.2014
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Trained new employees in store procedures and customer service standards, maintaining high service levels.
  • Scanned items, collected payment, and bagged groceries for customers
  • Accurately accounted for daily till and responsibly handled all sales types including cash, card, check and store credit line.

Education

High School Diploma -

Lucerne Valley High School
Lucerne Valley, CA
06-2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Critical thinking
  • Organizational skills
  • Typing skills 120 WPM

Timeline

Acquisitions Sales

Big Bear Vacations
02.2024 - Current

Executive Assistant to Director of Acquisitions

Big Bear Vacations
02.2023 - 02.2024

Acquisitions Assistant

Big Bear Vacations
02.2022 - 02.2023

Grocery Clerk

Lucerne Valley Market and Hardware
10.2010 - 11.2014

High School Diploma -

Lucerne Valley High School

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