- I enjoy helping others and giving back to the community
- Avid Reader
- Youth Development Programs
- Music
- Participating in cultural exchange programs and homestays
- I like trying new recipes and food trends
- Camping
- Outdoor Recreation
- Volunteering
Cherie Vann Ausdle
Lebanon,MO
Summary
Dynamic entrepreneur with a proven track record in small business operations and customer relations, notably at Mel Gilbert Law Office LLC. Expert in financial management and staff leadership, I excel in fostering strong client relationships and driving operational efficiency. My approach has consistently enhanced business productivity and customer satisfaction, showcasing my adeptness in both hard and soft skills.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
20
20
years of professional experience
Work History
Owner
Cherie Vann Ausdle Life Care Services LLC
04.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner
Cherie's Custom Cleaning LLC
01.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Legal Secretary
Mel Gilbert Law Office LLC
10.2021 - 04.2024
- Completed data entry of legal documents into electronic filing systems.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Transcribed legal documents and phone conversations.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Diligently edited legal correspondence for grammar and spelling.
- Screened telephone calls and forwarded to appropriate departments.
- Created, indexed, and maintained client binders.
- Filed documents with courts on behalf of attorney.
- Scheduled all appointments, appearances and briefings.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Sales Associate
JC Penny's
04.2008 - 09.2010
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged with customers to build rapport and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
Store Manager
Coach House Trends
03.2005 - 04.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Associate of Science - Behavioral Sciences
Ozarks Technical Community College
Springfield, MO06-2027
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Staff management
- Marketing
- Financial management
- Staff hiring
- Business administration
- Social media control
- Hiring and staffing
Interests
Timeline
Owner
Cherie Vann Ausdle Life Care Services LLC
04.2023 - Current
Legal Secretary
Mel Gilbert Law Office LLC
10.2021 - 04.2024
Owner
Cherie's Custom Cleaning LLC
01.2016 - Current
Sales Associate
JC Penny's
04.2008 - 09.2010
Store Manager
Coach House Trends
03.2005 - 04.2008
Associate of Science - Behavioral Sciences
Ozarks Technical Community College
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