Cherie Wallace
Tacoma,WA
Summary
Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Professional with strong background in community engagement and outreach. Skilled in building relationships, coordinating events, and providing resources to diverse populations. Known for effective teamwork, adaptability, and achieving impactful results. Strong communication, problem-solving, and organizational skills.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with providing empathetic support and guidance to peers facing personal challenges. Utilizes active listening and communication skills to foster trust and understanding. Knowledge of conflict resolution techniques and emotional support strategies.
Overview
13
13
years of professional experience
Work History
Community Outreach Worker/Certified Peer Counselor
Dave Purchase Project-Tacoma /Needle Exchange
01.2025 - Current
- Trained members to develop skills, analysis and commitment toward mission.
- Maintained outreach contacts in organization's database to track progress toward base building goals.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Tracked data using spreadsheets to record pledges, phone calls and canvassing.
- Educated citizens on resources and programs in local community.
- Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
- Met community outreach goals through lead generation and conversion.
Lived Experience in Community
Self
01.2012 - Current
- Mentored at-risk youth by providing guidance, support, and access to positive role models within the community setting.
- Provided crisis intervention services for individuals experiencing mental health challenges or other emergencies within the community.
- Increased participation in community programs through targeted outreach efforts, including social media campaigns and direct mailings.
- Managed budgets effectively for multiple programs while ensuring alignment with organizational goals and priorities.
- Developed partnerships with local organizations to provide resources and support for community members in need.
- Connected residents with vital social services such as healthcare, housing assistance, and educational opportunities to promote overall wellbeing.
- Assisted elderly or disabled residents in accessing necessary resources such as transportation services, meal delivery programs, and home care assistance.
- Collaborated with other Community Life Specialists to share best practices, resources, and ideas for improving service delivery across various neighborhoods.
- Strengthened relationships between diverse groups of residents by promoting inclusive programming that celebrated cultural differences.
Youth Worker
Freedom River Foundation
02.2012 - 10.2016
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
- Supported and mentored students in developing skills to become successful in community.
Education
Certificate - Peer Training
Health Care Authority-Crisis & Trauma
Health Care Authority01-2024
Associate of Arts - Human Resources Development
Pierce College
Puyallup, WA06-2014
Harm Reduction
Health Care Authority - Harm Reduction 101& 201
Health Care AuthorityCertified Peer Counseling
Health Care Authority- Certified Peer Counselor
Peer Training
Health Care Authority Communication/De Escalation
Harm Reduction
Health Care Authority Operationalizing PeerSupport
Skills
- Client advocacy
- Community engagement
- Culturally sensitive
- Community advocate
- Community health
- Outreach strategies
- Outreach processes
- Community events
- Data collection
- Partnership development
- Recordkeeping skills
- Data tracking
- Community resource management
- Needs assessment
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Excellent communication
- Active listening
- Relationship building
- Public relations
- Self motivation
- Interpersonal skills
- Conflict resolution
- Goal setting
- First aid certification
- Crisis intervention
- Patient assessment
- Community outreach
- Adaptability
- Multitasking Abilities
- Service coordination
References
Corrine Bahrke
253-472-9929
Melissa Crowe
253 981 5816
Timeline
Community Outreach Worker/Certified Peer Counselor
Dave Purchase Project-Tacoma /Needle Exchange
01.2025 - Current
Youth Worker
Freedom River Foundation
02.2012 - 10.2016
Lived Experience in Community
Self
01.2012 - Current
Certified Peer Counseling
Health Care Authority- Certified Peer Counselor
Peer Training
Health Care Authority Communication/De Escalation
Harm Reduction
Health Care Authority Operationalizing PeerSupport
Certificate - Peer Training
Health Care Authority-Crisis & Trauma
Associate of Arts - Human Resources Development
Pierce College
Harm Reduction
Health Care Authority - Harm Reduction 101& 201
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