Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Assistant Manager of Sales
Floor & Decor
Chicago, Illinois
2018.05 - 2024.08
Cultivated strong professional relationships with vendors to secure favorable deals on products and services.
Provided technical support as needed during client presentations or demonstrations.
Monitored sales performance against targets and identified areas of improvement.
Resolved escalated customer issues quickly and efficiently.
Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
Assistant Manager
Hobo Pantry
Chicago, IL
2015.02 - 2018.05
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Developed a system for tracking inventory and ordering supplies as needed.
Pro Services Specialist
Loews Home Improvement
Chicago, IL
2010.03 - 2015.02
Provided technical support to customers and partners on product-specific issues.
Developed training materials for new employees on Pro Services processes and procedures.
Assisted with onboarding of new customers into the Pro Services program.
Maintained up-to-date knowledge of all products offered by the company.
Demonstrated commitment to providing excellent customer service at all times.
Built strong relationships with key stakeholders across multiple departments.
Education
Associate - General Studies
Malcolm X College
Chicago, IL
Skills
Sales strategy development
Account Management
Sales Presentations
Relationship selling
Sales Coaching
Team building and development
Timeline
Assistant Manager of Sales
Floor & Decor
2018.05 - 2024.08
Assistant Manager
Hobo Pantry
2015.02 - 2018.05
Pro Services Specialist
Loews Home Improvement
2010.03 - 2015.02
Associate - General Studies
Malcolm X College
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