Cherie Wood
North Hills,CA
Summary
Proven leader with extensive experience in financial oversight and employee supervision, and hands on to all the facilities . Excelled in enhancing performance improvement and customer service, significantly boosting operational efficiency. Skilled in information management and staff management, adept at fostering a results-driven environment.
Overview
15
15
years of professional experience
Work History
Administrator
Norwalk Villa 1 and 2
2023.09 - Current
- Maintained personnel records and updated internal databases to support document management.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Reported incidents and completed appropriate paperwork to document incidents.
- Communicated observed or suspected resident change of condition to department care coordinator.
- Prevented and handled conflict by working with team towards solution.
- Delegated assignments to appropriate individuals based on skills, roles and interests.
- Maintained safe and secure environment for staff, residents and guests by following established safety standards.
- Assessed clients and developed plans to meet needs.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Communicated with healthcare providers to facilitate continuity of care.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Administrator
Carnelian Villa
2017.05 - Current
- Maintained personnel records and updated internal databases to support document management.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Administrator RCFE
Mcnulty Villa
2016.01 - Current
- Maintained personnel records and updated internal databases to support document management.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Maintained clean, safe, and well-organized patient environment.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed regular check-ins and progress report for each client.
- Maintained entire family's schedule and organized events.
- Assisted with daily living activities, running errands, and household chores.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Director
Cedars Assisted Living
2014.09 - 2015.12
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Caregiver/Medication Technician
Sunrise Assisted Living
2013.06 - 2015.09
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver/Medication Technician
Brighton Garden of Northridge
2013.05 - 2015.09
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
Caregiver/Medication Technician
Avant Garde Senior Living
2009.04 - 2012.09
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Bachelor Of Science In Computer Science -
Computronix College
Philippines 04.2001
Skills
- Financial Oversight
- Customer Service
- Information Management
- Employee Supervision
- Expense Monitoring
- Schedule Coordination
- Staff Management
- Performance Improvement
Timeline
Administrator
Norwalk Villa 1 and 2
2023.09 - Current
Administrator
Carnelian Villa
2017.05 - Current
Administrator RCFE
Mcnulty Villa
2016.01 - Current
Director
Cedars Assisted Living
2014.09 - 2015.12
Caregiver/Medication Technician
Sunrise Assisted Living
2013.06 - 2015.09
Caregiver/Medication Technician
Brighton Garden of Northridge
2013.05 - 2015.09
Caregiver/Medication Technician
Avant Garde Senior Living
2009.04 - 2012.09
Bachelor Of Science In Computer Science -
Computronix College
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