Cherie Ann Amante
Elmhurst,NY
Summary
Experienced Food Service Cashier with strong background in the hospitality industry. Known for maintaining high standards of customer service, handling cash transactions accurately, and keeping areas clean and well-organized. Skills include ability to work under pressure, multitask efficiently, and manage time effectively. Previous roles have resulted in improved customer satisfaction and repeat business due to friendly and efficient service.
Overview
12
12
years of professional experience
Work History
Food Server/ Restaurant Cashier
Sariling Atin Filipino Restaurant
Elmhurst, NY
11.2024 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Presented menus and answered questions regarding items.
- Managed reservation system, efficiently organizing seating arrangements.
- Brewed coffee and distributed to guests.
- Ensured compliance with health and safety regulations in all dining and kitchen areas.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided exceptional service to high volume of daily customers.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
- Calculated charges, issued table checks, and collected payments from customers.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Followed proper cash handling procedures when accepting payments from customers.
- Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
Counter Clerk
Eco Highline Cleaners Inc
New York, NY
03.2024 - 09.2024
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
- Processed cash, check and credit card payments.
Reserve Officer
Rizal Commercial Banking Corporation (RCBC)
Makati Philippines
11.2019 - 02.2024
- Assumes the position of Service Officer and Service Associate as a reliever for absentee Business Center personnel.
- Assists in performing compliance reviews on case to case as assigned by the Regional Service Head
- Performs account opening-related functions, tasks for processing other bank services(e.g. Time Deposits/ Peso and FCDU placements, Bank Certification, Checkbook Requisitions), and reconciliation as required in the Branch Operations Manual, and in accordance with the policies of the Bank and regulatory bodies.
- Performs tellering transactions like cash deposits, cash withdrawals, bills payments and check encashments.
- Performs proper KYC is performed for all new accounts opened and that EDD where necessary is completed.
Customer Service Representative
Exelpack Corporation
Calamba Laguna
11.2018 - 02.2019
- Maintaining positive business relationships to ensure future sales.
- Visiting clients and potential clients to evaluate needs or promote products and services
- Answering clients’ questions about credit terms, products, price, and availability. Ensuring products are delivered on time.
- Checking and validating customer’s quotations.
- Preparing weekly and monthly reports
Accounting Staff
Exelpack Corporation
Calamba Laguna
08.2016 - 11.2018
- Maintains updated accounting records such as Sales, Purchases, Account Payables, and Account Receivables Prepares weekly collections reports and manages the follow-up of collections
- Maintains check voucher, checkbook number and check disbursement book
- Prepares daily bank transactions, including check preparation and release
- Prepares employee payroll and monthly alpha list for tax purposes
- Processes monthly mandatory benefits of employee’s process for payment Prepares BIR 2307 for every supplier
- Prepares 1601E and its Annual Schedule
- Encodes Sales BIR Relief
- Maintains subsidiary ledger of expenses and summary of expenses per department Checking and Following up SOA of supplier
- Acts as petty cash custodian
Billing Staff
Fast Logistics Alabang
Alabang Muntinlupa City
08.2015 - 05.2016
- Generates Nestle account billing and transmits to collections
- Prepares weekly report of unbilled accounts
- Receives and checks POD’s billings from billing-in-charge for both Manila and provincial branches.
- Verifies rates applied based on the approval rate
- Coordinates with Credit and Collection, Marketing, Operations, and branches regarding schedule of billing, rates issues, shipment updates, and necessary documents.
- Follow up pending Nestle billings to Manila and Branches billing in charge.
- Documents cause of re-billing/adjustment and submit to billing supervisor for action plans.
- Perform other duties and responsibilities as may be assigned from time to time by the immediate superior.
Quality Assurance / Auditor
Amkor Technology Philipinnes
Sucat, Muntinlupa City
12.2013 - 01.2015
- Performs Production line audits
- Prepares documentation and validation of Corrective and Preventive actions Assists customers in line and process audits
- Ensures specification compliance
Product Merchandiser
GUESS? USA
San Pedro, Laguna
08.2013 - 11.2013
- Monitors OTB to ensure Purchases budget conforms to the approved budget Merchandise Assortment Selection
- Processes Merchandise Cutting Order and Purchase Order
- Performs Merchandise Pricing and Merchandise Allocation
- Analyses sales performance and report preparation
- Performs store visitation to guarantee branch’s compliance with company standards
Accounting Clerk
GUESS? USA
San Pedro, Laguna
05.2013 - 08.2013
- Accomplishes annual inventory count
- Executes branch store audits
- Performs store reconciliations
- Performs other functions as may be assigned from time to time by the superior.
Education
Bachelor Of Science In Business Administration - Business Administration
Pamantasan Ng Cabuyao
Laguna, Philippines05.2013
Skills
- Personnel Management
- Cultural Awareness
- Intelligence Analysis
- Operational Readiness
- Dining area maintenance
- Cash handling
- Utensil sanitizing
- POS system operation
- Cleanliness standards
- Supply restocking
- Check payment processing
- Order taking
- Safe food handling
- Customer service
Skills
Can fluently speak Filipino and English.
Prompt to understand new knowledge and apply it concisely. Attentive to details and ability to multi-task.
Education
Laguna, Philippines
Timeline
Food Server/ Restaurant Cashier
Sariling Atin Filipino Restaurant
11.2024 - Current
Counter Clerk
Eco Highline Cleaners Inc
03.2024 - 09.2024
Reserve Officer
Rizal Commercial Banking Corporation (RCBC)
11.2019 - 02.2024
Customer Service Representative
Exelpack Corporation
11.2018 - 02.2019
Accounting Staff
Exelpack Corporation
08.2016 - 11.2018
Billing Staff
Fast Logistics Alabang
08.2015 - 05.2016
Quality Assurance / Auditor
Amkor Technology Philipinnes
12.2013 - 01.2015
Product Merchandiser
GUESS? USA
08.2013 - 11.2013
Accounting Clerk
GUESS? USA
05.2013 - 08.2013
Bachelor Of Science In Business Administration - Business Administration
Pamantasan Ng Cabuyao
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