Proven Reserve Officer at RCBC, adept in personnel management and operational readiness, enhanced compliance and service efficiency. Fluent in Filipino and English, I excel in intelligence analysis and multitasking, significantly contributing to team success and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Counter Clerk
Eco Highline Cleaners Inc
03.2024 - 09.2024
Developed rapport with clientele through friendly interactions and personalized service experiences.
Addressed guest complaints and resolved issues to promote satisfaction.
Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
Processed cash, check and credit card payments.
Reserve Officer
Rizal Commercial Banking Corporation (RCBC)
11.2019 - 02.2024
Assumes the position of Service Officer and Service Associate as a reliever for absentee Business Center personnel.
Assists in performing compliance reviews on case to case as assigned by the Regional Service Head
Performs account opening-related functions, tasks for processing other bank services(e.g. Time Deposits/ Peso and FCDU placements, Bank Certification, Checkbook Requisitions), and reconciliation as required in the Branch Operations Manual, and in accordance with the policies of the Bank and regulatory bodies.
Performs tellering transactions like cash deposits, cash withdrawals, bills payments and check encashments.
Performs proper KYC is performed for all new accounts opened and that EDD where necessary is completed.
Sales Representative
Exelpack Corporation
11.2018 - 02.2019
Maintaining positive business relationships to ensure future sales.
Visiting clients and potential clients to evaluate needs or promote products and services
Answering clients’ questions about credit terms, products, price, and availability. Ensuring products are delivered on time.
Checking and validating customer’s quotations.
Preparing weekly and monthly reports
Accounting Staff
Exelpack Corporation
08.2016 - 11.2018
Maintains updated accounting records such as Sales, Purchases, Account Payables, and Account Receivables Prepares weekly collections reports and manages the follow-up of collections
Maintains check voucher, checkbook number and check disbursement book
Prepares daily bank transactions, including check preparation and release
Prepares employee payroll and monthly alpha list for tax purposes
Processes monthly mandatory benefits of employee’s process for payment Prepares BIR 2307 for every supplier
Prepares 1601E and its Annual Schedule
Encodes Sales BIR Relief
Maintains subsidiary ledger of expenses and summary of expenses per department Checking and Following up SOA of supplier
Acts as petty cash custodian
Billing Staff
Fast Logistics Alabang
08.2015 - 05.2016
Generates Nestle account billing and transmits to collections
Prepares weekly report of unbilled accounts
Receives and checks POD’s billings from billing-in-charge for both Manila and provincial branches.
Verifies rates applied based on the approval rate
Coordinates with Credit and Collection, Marketing, Operations, and branches regarding schedule of billing, rates issues, shipment updates, and necessary documents.
Follow up pending Nestle billings to Manila and Branches billing in charge.
Documents cause of re-billing/adjustment and submit to billing supervisor for action plans.
Perform other duties and responsibilities as may be assigned from time to time by the immediate superior.
Quality Assurance / Auditor
Amkor Technology Philipinnes
12.2013 - 01.2015
Performs Production line audits
Prepares documentation and validation of Corrective and Preventive actions Assists customers in line and process audits
Ensures specification compliance
Product Merchandiser
GUESS? USA
08.2013 - 11.2013
Monitors OTB to ensure Purchases budget conforms to the approved budget Merchandise Assortment Selection
Processes Merchandise Cutting Order and Purchase Order
Performs Merchandise Pricing and Merchandise Allocation
Analyses sales performance and report preparation
Performs store visitation to guarantee branch’s compliance with company standards
Accounting Clerk
GUESS? USA
05.2013 - 08.2013
Accomplishes annual inventory count
Executes branch store audits
Performs store reconciliations
Performs other functions as may be assigned from time to time by the superior.
On The Job Trainee
Luzon Development Bank
11.2012 - 02.2013
Learned new materials, processes, and programs quickly.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Attended training courses to build understanding of processes, techniques, and industry.
Updates customers’ bank profile
Executes opening of new bank accounts Assists in the company’s marketing campaigns
Education
Bachelor Of Science In Business Administration - Business Administration
University of Cabuyao
Laguna, Philippines
05.2013
Skills
Personnel Management
Timeline
Counter Clerk
Eco Highline Cleaners Inc
03.2024 - 09.2024
Reserve Officer
Rizal Commercial Banking Corporation (RCBC)
11.2019 - 02.2024
Sales Representative
Exelpack Corporation
11.2018 - 02.2019
Accounting Staff
Exelpack Corporation
08.2016 - 11.2018
Billing Staff
Fast Logistics Alabang
08.2015 - 05.2016
Quality Assurance / Auditor
Amkor Technology Philipinnes
12.2013 - 01.2015
Product Merchandiser
GUESS? USA
08.2013 - 11.2013
Accounting Clerk
GUESS? USA
05.2013 - 08.2013
On The Job Trainee
Luzon Development Bank
11.2012 - 02.2013
Bachelor Of Science In Business Administration - Business Administration