Cherie S. Klotz
Yellow Springs,OH
Summary
PERSONAL SUMMARY Dedicated professional with more than 20 years’ experience in management and leadership. Desire position with benefits that will allow to advance and learn new skills.
Overview
10
10
years of professional experience
Work History
Center Director
Grace Learning Center
07.2013 - 07.2020
- Hours per week: 40+, oversee and supervise 21 staff members and facilitate care of 80 children to ensure health and safety is in compliance according to state licensing rules
- Reviews required records and files (e.g., staff and children's files, postings, attendance records, curriculum, professional development)
- Strengthen and build excellent working relationships with families ensuring needs of children and busy schedules are met
- Supervise staff members to ensure staff follow curriculum guidelines when creating daily lesson plans; have bi-monthly training with staff; ensure weekly schedules are posted to meet needs of Grace Learning Center (GLC) and employees
- Ensure staff members are trained according to state licensing guidelines and Step Up To Quality (SUTQ)
- Interview potential parties to determine compliance with licensing rules and SUTQ standards
- Ensure GLC is in compliance with licensing rules, regulations, statutory requirements, SUTQ standards, and Ohio Department of Job and Family Services (ODJFS) policies; utilize automated systems to complete assignments (e.g., Child Care Licensing Inspections Database System (CCIDS); identifies, interprets and clarifies areas of noncompliance and/or problems or discrepancies related to licensing non-compliances and SUTQ standards and reports
- Inspects and collaborates with local and state external agencies (e.g., building and fire authority, health department, public children service agencies, Child Care Resource and Referral Agencies)
- Investigates complaints of families or providers
- Collaborates with 4C’s specialist with commitment to increase star rating
- Knowledgeable in using Ohio Child Licensing and Quality System (OCLQS)
- Oversee and partner with Financial accountants for financial Accounts Receivable
- Budgets yearly for GLC needs and labor to ensure financial stability
Center Director
KinderCare Learning Center
10.2011 - 07.2013
- Hours per week: 40+, Effectively operates and manages all aspects of KLC programs
- Directly accountable for operational aspects of child care center, ensuring quality care and education for children; achievement of financial targets, applying rigorous, proactive cost controls; incorporating active continuous improvement in quality of operations; delivering exemplary customer service; and ensuring legal compliance
- Meets expectations for delivering customer acquisition and retention, quality program, financial management, operational compliance, and demonstrates expected behaviors
- ESSENTIAL FUNCTIONS
- Consistently executes plans that ensure KLC’s mission of serving families and children, consistent with faith based values
- Effectively accomplish center targets, objectives, and goals
- Ensures compliance with all federal, state and local laws, as well as company policies and procedures
- Insure phone inquiries and tours are handled professionally
- Maintains effective relationships with licensing officials, community reps and vendors
- Creates positive environment that demonstrates respect for all
- Partners with Education Specialists to raise quality of center’s program implementation
- Achieves financial results by analyzing information, monitoring trends and adjusting plans as needed
- Knowledgeable in National Accreditation Commission for Early Care and Education Programs, NAC
- Knowledgeable in Step Up to Quality, SUTQ, a quality rating system to meet health and safety licensing standards.
Assistant Director
KinderCare Learning Center
04.2011 - 10.2011
- Hours per week: 35-40, Assists Center Director in operating center with KLC policies, procedures and state licensing standards to provide educational, nurturing, and safe environment for children, parents, and staff
- Responsible for all Center operations and assumes all Center Director responsibilities and duties in absence of Center Director
- Participates in interview and effectively recommends applicant to be hired
- Assists in assignment and responsible direction of staff
- Meets expectation for delivering exceptional customer services through acquisition and retention, quality program, financial management, operational compliance, and demonstrates expected behavior
- Additional responsibilities:
- Ensures developmentally appropriate practices in Early Childhood Education is used in classrooms
- Performs each essential functions for each position in center
- Implements company policies and procedures
- Compiles with, and implements, KLC regulations regarding records management, e.g., HIPAA (Health Insurance Portability and Accountability Act)
Child and Youth Program Assistant, Child and Youth
Wright Patterson Air Force Base
08.2010 - 04.2011
- Wright Patterson AFB Child Development Center
- Grade Level: CY-1702-03
- Hours per week: 0-39, Program Assistant (CYPA) in one or more child and youth programs
- Accountable for whereabouts and safety of children and youth
- Plans, coordinates and conducts activities for program participants based on observed needs of individual children and youth ranging in age from 6 weeks to 18 years
- Develops and implements schedules and plans
- Interacts professionally with staff members, parents, supervisors and volunteers
- Participates in conferences with parents and staff
- Briefs other employees and parents
- Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials and national accreditation tools
- Assists in achieving and maintaining DoD certification and national accreditation or equivalent
- Provides care/supervision, oversight and accountability for program participants in compliance with local policies, guidance, and standards
- Ensures compliance with policies and regulations application to AF Child and Youth Programs
- Inventories equipment on recurring basis and recommends replenishing damaged, missing, and depleted supplies
- Collects, maintains and reports program participation data
Education
Bachelors of Science - Management
University of Phoenix
Phoenix, AZ02.2013
No Degree - Early Childhood Education
Condordia University
St. Paul, MN05.2006
Medical Terminology - Medical Terminology And Medical Transcript
Western Oklahoma State College
Altus, Oklahoma10.1997
Skills
Manage and operate business effectively
Supervision
Communication
Interpersonal
leadership
Organizational Skills
Conflict Resolution
Time Management
Flexible
Teamwork
Problem Solving
Training
Additional Information
- AWARDS , Time off Award – 12/2006 Performance Award – 12/2006 Time off Award – 06/2006 Performance Award – 06/2006 Time off Award – 06/2005 Performance Award – 06/2005
Timeline
Center Director
Grace Learning Center
07.2013 - 07.2020
Center Director
KinderCare Learning Center
10.2011 - 07.2013
Assistant Director
KinderCare Learning Center
04.2011 - 10.2011
Child and Youth Program Assistant, Child and Youth
Wright Patterson Air Force Base
08.2010 - 04.2011
Bachelors of Science - Management
University of Phoenix
No Degree - Early Childhood Education
Condordia University
Medical Terminology - Medical Terminology And Medical Transcript
Western Oklahoma State College
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