Cheris Huggins
Johnsonville,SC
You are never too old to be what you might have been.
George Eliot
Summary
Resourceful and highly motivated professional with over fifteen years of proven work experience providing administrative and legal support, with a drive to exceed expectations. Recent college graduate with excellent technical abilities working with software, applications, Android and Apple platforms, and seeking to leverage skills and knowledge to contribute to team success. Detail-oriented with the capability to learn new concepts and software quickly, and provide solutions to complex problems. A solid background thriving in both high-volume offices and remote environments. Reliable and possesses sound judgment to handle diverse daily tasks with minimal oversight and little to no supervision. Meticulous, systematic, and skilled in organizing, problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
18
18
years of professional experience
Work History
Settlement Processor (Remote)
Passport Title Services, LLC
2021.03 - 2022.04
- Answered and directed 30+/- phone calls daily in professional and timely manner, and forwarded to appropriate department.
- Displayed exceptionally high level of service by accurately and swiftly completing transactional tasks; resolved any concerns; and answered any questions.
- Assisted colleagues in residential real estate closings for buyers and sellers who purchased, sold or refinanced property located in States of Maryland and Washington from pre-closing to closing date using Qualia software.
- Collaborated weekly for ten months with accountant, president, and operations manager on project that I led to close seven real estate escrow trust accounts across different states, and each totaling over $1M in unprocessed checks and debits.
- Discovered and disbursed over $7,000 in unprocessed fees due to attorney within company.
- Compiled and documented list of 20-30 clients with their accurate contact information; and forwarded list to operations manager daily for check disbursements to replace outstanding checks.
- Drafted spreadsheets and reports weekly for president and operations manager to show my continuous efforts until project completion, which saved company over $30,000 in accountant fees.
Administrative Assistant/Office Manager
Stone's Landscaping & Septic Services, Inc.
2013.02 - 2019.01
- Provided administrative support for two business owners and five field employees.
- Resolved any client issues swiftly and professionally to improve and increase customer satisfaction.
- Alleviated owners' workload by being first point of contact; handled all customer interactions; answered and returned phone calls; drafted and responded to emails; and facilitated onboarding for all new field employee hires, including payroll.
- Monitored and maintained three calendars and email accounts; scheduled appointments; coordinated and attended monthly meetings; recorded and documented minutes; and booked airfare, hotels, and vehicle rentals.
- Opened files; acquired any missing paperwork from DHEC; verified starting dates; and assigned field employees and equipment needed.
- Maintained warranties and maintenance on all office and field equipment; and maintained office supplies.
- Expedited payments for office expenses; issued invoices and past due notices for jobs as completed; and reconciled business accounts using QuickBooks software.
- Implemented and exercised new policies and practices, and monitored effects when issued work uniforms to field employees, which enhanced professionalism and resolved issues from dirty work environment, which saved employees time and money.
Real Estate Paralegal
Tideland's Law Firm, LLC
2009.10 - 2012.12
- Increased firm profits by 80% by bringing my real estate experience, contacts, vendors and clients to firm; and relocated into new offices by our third year.
- Partnered with Chicago Title Insurance Company and Old Republic National Title Insurance Company to deliver commitments, lender's and owner's title policies in accordance with all stated guidelines and policies.
- Coordinated with colleagues on residential real estate closings for buyers and sellers who purchased, sold or refinanced property located in State of South Carolina from pre-closing to making disbursements, and post-closing using SoftPro software; and performed bookkeeping duties for office.
- Drafted letters, contracts, deeds, wills, corporate resolutions, and other legal documents quickly and accurately.
Real Estate Paralegal
McNair Law Firm, PA
2004.05 - 2009.08
- Served as paralegal to lead real estate attorney in firm on real estate projects; and instructed company processes and real estate closing procedures to all newly hired real estate attorneys.
- Developed and managed daily 20+/- real estate files simultaneously.
- Assisted colleagues with residential real estate closings for buyers and sellers who purchased, sold or refinanced property located in State of South Carolina from pre-closing to making disbursements, using SoftPro software.
- Drafted letters, contracts, deeds, wills, corporate resolutions, and other legal documents quickly and accurately.
Education
Bachelor of Science - Information Systems Technology
10.2023
Associate of Science - Office Administration
08.1991
Skills
- Both Leadership & Teamwork Capabilities
- Above Average Problem Solving & Decision Making Skills
- Skilled in MS Office Suite (Outlook, Word, Excel & PowerPoint)
- Utilizes Adobe Acrobat & DocuSign Software
- Knowledge of Qualia & Soft Pro Software
- Proficient in QuickBooks Software
- Excellent Written & Verbal Communication
- Valuable Time Management Skills
- Superb Organizational Skills
- Exceptional Multi-tasker
- Ability to Read & Comprehend Abstracts of Title & Surveys
- Understands Confidentiality
- Residential Real Estate Closing Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Settlement Processor (Remote) - Passport Title Services, LLC
2021.03 - 2022.04
Administrative Assistant/Office Manager - Stone's Landscaping & Septic Services, Inc.
2013.02 - 2019.01
Real Estate Paralegal - Tideland's Law Firm, LLC
2009.10 - 2012.12
Real Estate Paralegal - McNair Law Firm, PA
2004.05 - 2009.08
Columbia Southern University - Bachelor of Science, Information Systems Technology
Williamsburg Technical College - Associate of Science, Office Administration
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