Cherise McGill
Gainesville,FL
Summary
- Personable barista enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Receptionist
The Orthopedic Institute
07.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Barista
Scooter's Coffee
05.2022 - 06.2023
- Prepare and serve coffee, espresso drinks, blended coffees and teas.
- Manage morning rushes of customers daily with efficient, levelheaded customer service.
- Collect payments and provide accurate change.
- Describe menu items to customers and suggest products based on stated preferences.
- Prepare and serve hot or cold beverages.
- Utilize coffee maker, espresso machine to prepare coffee.
- Wash and clean coffee maker, and espresso machine to remove mineral and hard water deposits.
Sales Associate
Hollister
03.2021 - 05.2022
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
Education
High School Diploma -
Gainesville High School
Gainesville, FL05.2022
Skills
- Espresso Machine Operation
- Credit Card Transactions
- Safe Food Handling Practices
- Inventory Management
- Shipment Receiving
- Organization and Prioritization
- Stocking Supplies and Retail Products
- Customer Service
- Product Upselling and Cross Selling
- Cleaning and Sanitizing
- Speedy and Efficient
- Active Listener
Timeline
Receptionist
The Orthopedic Institute
07.2023 - 08.2023
Barista
Scooter's Coffee
05.2022 - 06.2023
Sales Associate
Hollister
03.2021 - 05.2022
High School Diploma -
Gainesville High School
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