Personable barista enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Receptionist
The Orthopedic Institute
07.2023 - 08.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Barista
Scooter's Coffee
05.2022 - 06.2023
Prepare and serve coffee, espresso drinks, blended coffees and teas.
Manage morning rushes of customers daily with efficient, levelheaded customer service.
Collect payments and provide accurate change.
Describe menu items to customers and suggest products based on stated preferences.
Prepare and serve hot or cold beverages.
Utilize coffee maker, espresso machine to prepare coffee.
Wash and clean coffee maker, and espresso machine to remove mineral and hard water deposits.
Sales Associate
Hollister
03.2021 - 05.2022
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Assessed customer needs to provide assistance and information on product features.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application or usage.
Received and displayed product shipments on store retail shelves upon delivery.
Used technology resources to assist customers in locating and selecting items.
Education
High School Diploma -
Gainesville High School
Gainesville, FL
05.2022
Skills
Espresso Machine Operation
Credit Card Transactions
Safe Food Handling Practices
Inventory Management
Shipment Receiving
Organization and Prioritization
Stocking Supplies and Retail Products
Customer Service
Product Upselling and Cross Selling
Cleaning and Sanitizing
Speedy and Efficient
Active Listener
Timeline
Receptionist
The Orthopedic Institute
07.2023 - 08.2023
Barista
Scooter's Coffee
05.2022 - 06.2023
Sales Associate
Hollister
03.2021 - 05.2022
High School Diploma -
Gainesville High School
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