Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Mobile Patrol Officer
Gardaworld security services
Washington
04.2024 - Current
Using digital tools and software to maintain accurate logs of incidents, photos, observations, and daily activities.
Responded to radio dispatches regarding disturbances or criminal acts in progress.
Patrolled assigned areas to detect criminal activity and provide public safety.
Responded to emergencies and coordinated with local law enforcement.
Enforced company policies and procedures such as removing trespassers, handling illegal parking, and stopping unauthorized activities to maintain secured environment.
Conducted foot and vehicle patrols, ensuring the safety of personnel and property.
Special Police Officer
Allied Universal Security Services
Washington
06.2017 - 09.2023
Conducted regular patrols to deter and detect suspicious activities on site.
Documented daily activities, incidents, and observations for accurate reporting purposes.
Monitored CCTV systems for potential criminal activity and threats.
Collaborated with local law enforcement during investigations and emergency situations.
Enforced regulations and policies to maintain a safe environment for all individuals.
Provided assistance and Greeted staff, guests, vendors, contractors.
Cashier
Giant
Washington
02.2016 - 10.2016
Monitored and assist customers.
Maintained a safe, clean work area.
Operated electronic check out system.
Follow all safety procedures.
Trained/coached new employees to use registers and comply with payment processing procedures.
Sales and Support Generalist
Victoria's Secret
Arlington
02.2013 - 11.2015
Delivered a friendly, efficient cash wrap experience.
Provided recommendations.
Maintained awareness of all sales, promotions and applicable ringing procedures.
Follow all safety procedures.
Assisted with markdowns, re-ticketing and mark-outs. Received and counted inventory.
Office Assistant
Delta Tek HVAC
Capitol Heights
03.2012 - 11.2013
Received and documented incoming service calls.
Responded to HVAC system/service questions.
Assist with Scheduling and dispatching technicians.
Tracked and provided status updates.
Maintained printed files, expenses, services performed, charges and inventory. Processed qualifying rebates.
Access Supplies and Materials needed to complete job.
Computer use to access job related responsibilities.
Performed data entry and payroll processes. Maintained and filed electronic and paper records.
Sales Associate/Cashier
Gallo Clothing
Oxon Hill
04.2010 - 12.2012
Provided assistance to customers.
Prepared the store for shopping experience.
Operated registers.
Maintained and controlled inventory.
Received, counted and processed all shipments.
Removed sensors from products during checkout.
Assisted with loss prevention.
Trained employees to use checkout system. Maintained a clean and organized department.
Education
Security and Protective Services Certificate -
Goodwill of Greater Washington
Arlington, VA
Security Officer Registration, DC Special Police Officer authorization, Monadnock Expandable Baton, Handcuffing, Chemical Irritants, CPR, AED and 1st Aid certificates
D&D Security Training Academy
Alexandria, VA
High School Diploma -
Fredrick Douglass High School
Upper Marlboro, MD
Skills
Incident reporting
Emergency response
Digital log maintenance
Customer service skills
Conflict resolution
Critical thinking
Communication skills
Dispatch communication
Situational awareness
Time management
Multitasking
Microsoft Word
Certification
DC Special Police officer license Unarmed MD SO license DCJS Unarmed license CPR Certification
Timeline
Mobile Patrol Officer
Gardaworld security services
04.2024 - Current
Special Police Officer
Allied Universal Security Services
06.2017 - 09.2023
Cashier
Giant
02.2016 - 10.2016
Sales and Support Generalist
Victoria's Secret
02.2013 - 11.2015
Office Assistant
Delta Tek HVAC
03.2012 - 11.2013
Sales Associate/Cashier
Gallo Clothing
04.2010 - 12.2012
Security and Protective Services Certificate -
Goodwill of Greater Washington
Security Officer Registration, DC Special Police Officer authorization, Monadnock Expandable Baton, Handcuffing, Chemical Irritants, CPR, AED and 1st Aid certificates