Dedicated professional with strong communication skills and a proven record in exceptional customer service. Skilled in data analysis and quality assurance, aiming to enhance business efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server, To-Go specialist
Chili's Restaurant
corpus Christi
09.2025 - Current
Resolved customer complaints quickly to ensure satisfaction and repeat business.
Processed customer payments accurately while ensuring compliance with cash handling procedures.
Coordinated with team members to optimize service efficiency during busy periods.
Undergraduate Research Assistant
Oregon State University
Corvallis
10.2022 - 06.2024
Conducted literature reviews to support ongoing research projects and identify gaps in existing studies.
Prepared and organized research documentation for compliance with institutional guidelines.
Assisted in data collection through surveys, experiments, and observational studies.
Receptionist
Recon MR
Corpus Christi
05.2020 - 12.2020
Processed incoming calls, directing them to relevant personnel while maintaining professionalism.
Resolved customer inquiries promptly, enhancing overall satisfaction and service quality.
Facilitated communication between departments, ensuring timely information exchange.