Cherish Bush
Tuscaloosa,AL
Summary
At Publix, I excelled as a Deli Clerk, mastering customer service and cleanliness while enhancing workflow efficiency. My proactive approach to food safety and inventory management minimized waste, ensuring a high-quality shopping experience. Skilled in both interpersonal communication and proper food handling, I consistently delivered personalized service, fostering strong customer relationships.
Overview
7
7
years of professional experience
Work History
Deli Clerk, Customer Service
Publix
10.2017 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
Education
Central High School
Tuscaloosa, ALSkills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Heavy Lifting
- Proper food handling
Languages
English
Full Professional
Timeline
Deli Clerk, Customer Service
Publix
10.2017 - Current
Central High School
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