Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cherish DeBose

Park Forest,IL

Summary

Dynamic Sales Associate with a proven track record at Fannie May Confections, excelling in customer service and sales performance metrics. Skilled in upselling and visual merchandising, I foster strong customer relationships and consistently achieve sales goals. My expertise in cash handling and exceptional communication skills drive team success and enhance customer experiences.

Overview

4
4
years of professional experience

Work History

Sales Associate

Fannie May Confections
Homewood, IL
11.2021 - Current
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Answered incoming telephone calls to provide store, products and services information.
  • Bagged or packaged purchases and wrapped gifts.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained records related to sales for store management.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Placed special orders or called other stores to find desired items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Greeted customers to determine wants or needs.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assisted customers with product selection, sizing and styling.

Cashier

Nyree soul kitchen
Dolton, IL
06.2021 - 11.2025
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Worked closely with front-end staff to assist customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Collected payments and provided accurate change.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.

Education

High School Diploma -

Rich Township
Olympia Fields, IL
06-2025

Skills

  • Customer service
  • Sales performance metrics
  • Visual merchandising
  • Team collaboration
  • Inventory management
  • Product knowledge
  • Communication skills
  • Cash handling
  • Money transfer systems
  • Product guidance
  • Professional demeanor
  • Shipment processing
  • Multi-tasking strength
  • Store opening and closing
  • Contract preparation
  • Service oriented
  • Reliable and punctual
  • Customer needs assessment
  • Excellent people skills
  • New teller training
  • Exchange coordination
  • Inventory control procedures
  • Energetic self-starter
  • Sales goals attainment
  • Retail store operations
  • Upselling and cross selling
  • Customer engagement
  • Excellent communication skills
  • Dining area maintenance
  • Cash handling accuracy
  • Superb time management
  • Merchandise display
  • Relationship selling
  • Task prioritization
  • Flexible schedule
  • Client service
  • Point of sale operation
  • Policy and procedure adherence
  • Listening skills
  • Exceptional customer service
  • Upselling
  • Teamwork and collaboration
  • Product sales
  • Product recommendations
  • Meeting deadlines
  • Time management
  • Payment processing
  • Positive and professional
  • Cash register operation
  • Guest relations

References

References available upon request.

Timeline

Sales Associate

Fannie May Confections
11.2021 - Current

Cashier

Nyree soul kitchen
06.2021 - 11.2025

High School Diploma -

Rich Township

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Cherish DeBose