Cherish Edmundson

Bartender for music festivals and events in various states. (KY, FL, MI, NC). Duties included but not limited to following:

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Processed payments accurately and efficiently with POS system.
• Provided drink suggestions to customers based on their preferences.
• Assisted in setting up the bar for service shift.
• Performed opening and closing duties including restocking supplies.
• Followed safety protocols while handling sharp tools or dangerous chemicals.
• Adhered to state regulations regarding serving alcohol responsibly.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Server and cashier for national chain restaurant duties included but not limited to the following:

• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Performed opening and closing duties such as setting up the dining area, restocking supplies..
• Operated POS terminals to input orders, split bills and calculate totals.
• Greeted customers, answered questions and recommended specials to increase profits.
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Monitored dining room for cleanliness and proper set-up at all times.
• Accurately recorded orders on cash register and point-of-sale system.

Performed security checks for Louisville Gas and Electric company, duties included but not limited to the following:

• Patrolled assigned areas to detect suspicious activities and persons.
• Monitored entrances, exits and other points of access to ensure safety of people and property.
• Conducted security checks on staff entering or leaving the premises.
• Provided customer service assistance in resolving conflicts or disputes.
• Maintained logs of all security related incidents and wrote detailed reports for management review.
• Enforced rules and regulations in a professional manner while interacting with guests and employees.
• Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
• Provided escort services as needed for visitors requiring special attention.
• Greeted visitors upon arrival at the facility and directed them accordingly.
• Assisted customers with inquiries about products and services offered by the business.
• Verified employee identification cards prior to allowing entry into restricted areas.
• Guarded entrances and exits against unauthorized entry.
• Managed access control systems such as key cards, alarms, door locks.

Performed as a dietary aide and also worked in environmental housekeeping services, duties included but not limited to the following:

• Assisted with preparation of snacks and other light meals.
• Delivered meals to residents and patients in their rooms when requested.
• Worked closely with dietitians to ensure proper nutrition for each resident and patient.
• Informed supervisor about any changes in patient's dietary needs or preferences.
• Stocked supplies in dining areas as needed.
• Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
• Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
• Prepared and served meals according to dietary guidelines.
• Cleaned and sanitized kitchen equipment and surfaces.
• Assisted in the ordering, receiving, storage, and inventory of food items.
• Ensured that all food was prepared according to established health standards.
• Provided assistance with meal setup, serving, and clean up as needed.
• Set up trays for patients upon request.
• Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Performed duties in a Long Term Facility in kitchen as dietary aide, duties included but not limited to the following:

• Assisted with preparation of snacks and other light meals.
• Delivered meals to residents and patients in their rooms when requested.
• Stocked supplies in dining areas as needed.
• Assisted in menu planning based on resident and patient preferences and dietary requirements.
• Prepared and served meals according to dietary guidelines.
• Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
• Cleaned and sanitized kitchen equipment and surfaces.
• Provided assistance with meal setup, serving, and clean up as needed.
• Set up trays for patients upon request.
• Checked temperatures of hot food before serving it to patients and residents.
• Served food and beverage items to residents, meeting therapeutic diets.
• Cleaned and maintained dining room during and after each meal service.

Performed as a call center specialist taking both inbound and outbound troubleshooting calls duties included but not limited to the following:

• Provided customers with product and service information.
• Answered incoming customer calls regarding product inquiries, orders, and complaints.
• Resolved customer issues in a timely manner.
• Processed orders, forms, applications, and requests accurately and efficiently.
• Assisted customers in navigating webpages for online purchases or account setup.
• Followed up with customers to ensure their satisfaction with the resolution of their issue.
• Responded promptly to customer inquiries via email or chat systems.
• Offered support for technical problems associated with products or services purchased by the customer.
• Updated existing customer information as needed in company databases.
• Communicated courteously with customers by telephone, email, or chat systems.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
• Updated customer accounts, addresses and contact information within call management databases.

Performed vehicle routine services, appearances and maintenances log activity, duties included but not limited to the following:

• Performed inspections of vehicles prior to rental and documented any existing damages.
• Assisted customers with vehicle selection, paperwork, and payment processing.
• Provided customer service assistance in the form of answering questions and resolving complaints.
• Maintained cleanliness of interior and exterior of vehicles.
• Managed fleet inventory by arranging for regular servicing and replacements when needed.
• Ensured proper maintenance was performed on vehicles according to manufacturer specifications.
• Processed transactions for customers returning or exchanging rented vehicles.
• Inspected returned vehicles for damage, ensuring all necessary repairs were completed.
• Tracked mileage readings for each vehicle at start and end of rental period.
• Reported any mechanical issues or damages found during inspections to supervisor immediately.
• Greeted customers arriving at the facility, providing them with information about services offered by company.
• Monitored fuel levels in each vehicle before and after rentals.

Performed General assembly at Ford Motor Plant duties included but not limited to the following:

• Organized production line equipment and materials for assembly tasks.
• Assembled components according to established procedures and safety protocols.
• Loaded and unloaded parts into machines for processing.
• Performed quality checks on products to ensure they met company standards.
• Assisted in troubleshooting mechanical problems related to the assembly process.
• Maintained accurate records of production output, scrap rates, and other data.
• Monitored assembly line operations to detect any issues or malfunctions.
• Identified defective parts or items needing rework during inspections.
• Ensured that all safety regulations were followed at all times while operating machinery.
• Replaced worn or damaged parts within machines using hand tools when necessary.
• Rotated through various positions on the assembly line as needed by management.
• Inspected incoming raw materials prior to use in order to ensure quality assurance.
• Contributed to team-based environment to maintain line productivity and meet expected deadlines.
• Tested completed products for proper functioning before shipping them out.
• Assembled component parts of items and completed hand-finishing of final products.
• Built and packaged products to comply with multiple work orders and deadlines.
• Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.

• Assisted cashiers with resolving customer complaints and inquiries.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Trained new cashiers on proper use of registers and store policies.
• Monitored cashier performance, providing feedback as needed.
• Maintained a clean work environment by sweeping floors and wiping down counters regularly.
• Performed daily opening and closing procedures for the register area.
• Processed refunds and exchanges according to company policy.
• Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
• Assisted customers with locating items within the store when requested.
• Developed strong working relationships with team members to foster collaboration.