Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cherish Medrano

Sadieville,KY

Summary

Accomplished leader with a proven track record at Rural King, adept in strategic thinking and coaching. Excelled in enhancing operational efficiency and fostering team growth, achieving significant improvements in customer satisfaction and team performance. Skilled in problem resolution and staff motivation, demonstrating a strong ability to influence others and drive results. Offering blend of strong leadership traits and proactive attitude, eager to learn and develop in team-oriented environment. Brings foundational understanding of strategic planning and team coordination, poised to quickly adapt and grow in this field. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Ready to use and develop communication and organizational skills in Phlebotomy technician role.

Overview

4
4
years of professional experience

Work History

Leadership Team Member

Rural King
06.2024 - Current
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Implemented innovative solutions that significantly improved overall efficiency in daily operations.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Streamlined internal communication for improved decision-making and problem-solving capabilities.
  • Motivated employees by recognizing individual achievements which contributed to overall company success.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Volunteer

CASA- Court Appointed Special Advocate
03.2021 - Current
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Fostered sense of community, organizing neighborhood gatherings.
  • Provided emotional support and companionship to children in community homes.

Administrative Assistant

Texas Department of Criminal Justice, TDCJ
05.2023 - 05.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Assistant Store Manager

Loves Travel Stop
03.2022 - 05.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Created and maintained safe and secure work environments for employees.

Team Leader

Garrisons Food Mart #7
03.2021 - 03.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.

Education

Phlebotomy Certification - Phlebotomy

MedCerts
Livonia, MI
09.2024

Skills

    Strategic Thinking

    Coaching and Mentoring

    Influencing Others

    Performance Improvement

    Rule Enforcement

    Team Player

    Team Leadership

    Problem Resolution

    Motivation

    Staff Motivation

    Customer Relations

    Networking abilities

    Customer-Oriented

    Time Management

Accomplishments

  • In every position I've held (in my 13 years of employment) I have been appointed Employee Of the month.
  • Supervised team of 35 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Leadership Team Member

Rural King
06.2024 - Current

Administrative Assistant

Texas Department of Criminal Justice, TDCJ
05.2023 - 05.2024

Assistant Store Manager

Loves Travel Stop
03.2022 - 05.2023

Volunteer

CASA- Court Appointed Special Advocate
03.2021 - Current

Team Leader

Garrisons Food Mart #7
03.2021 - 03.2023

Phlebotomy Certification - Phlebotomy

MedCerts

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Cherish Medrano