Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cherish Shaw

High Point,NC

Summary

Pursuing a role where hard work and dedication will be highly valued. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Remote Sales Consultant-+*

BLYD BETTER
03.2023 - 03.2024
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members, fostering a collaborative and supportive work environment.
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.

Stocker

Costco
09.2020 - 08.2021
  • My responsibilities were but not limited tounloading truck and merchandise floor placement,shelf maintenance, down stacking, and stocking shelves while front facing
  • I would also set up promotional areas
  • I made sure that merchandise is readily available for customer's access;unpacking merchandise pallets, and moving them using a pallet jack to get them to their correct spotwhile upholding safety and security standards, setting up displays and price tags, cleaning display cases and shelves, checking inventory
  • I greeted customer's with a friendly and courteous manner and timely answered any question
  • As well as helped them find products around the store
  • I also verified inventory by comparing the items to the physical counts of stock.

PCA/Caregiver

Edgewood Healthcare
10.2019 - 06.2020
  • Skill obtained while being a PCA were patience, time management, communication, how to work in a stressful situation, and most importantly compassion
  • The job itself is gratifying
  • Duties as a caregiver included: resident care, dressing, bathing, and helping with meal times
  • Tidying up rooms and doing laundry
  • In addition, after a few months of being a PCA, I became med passer certified
  • Covered many different shifts and worked all shifts from morning to night shift.

Sales Associate

Sears Hometown store
05.2019 - 10.2019
  • During my time as a sales associate, some of the skills I learned were interpersonal skills, customer service, product acknowledgment, and active listening
  • Problem-solving is a must with this type of job as many customers call the store needing help with figuring out their warranty, or needing service on an appliance
  • Having good business acumen is important part of being a sales associate
  • Some of my duties included: opening and closing the store, using cash register, stocking shelves, answering phone calls, Selling merchandise to customers and exhibiting product knowledge, managing records, answering and making phone calls, and compiling receipts and purchase orders.

Crew Member

McDonald's
09.2017 - 05.2019
  • I worked in service and as a cook in the back
  • Some of my duties include; cleaning, cooking, problem solving, working with customers daily, and working as a team
  • Worked well in a fast-paced, high-pressure environment
  • Greeted and served customers
  • Answered customer questions.

Cashier and Customer Service

Hager foods
03.2015 - 03.2016
  • Cashiering and customer service
  • Opening and closing the store
  • Unloading truck and stocking shelves
  • Answering phone calls and problem-solving
  • Moping, cleaning, and sanitizing.

Education

None -

Helena College University of Montana Hiset program
Helena, MT
06.2019

Skills

  • Sales
  • Communication skills
  • Excellent organizational and time-management skills
  • Basic computer proficiency
  • Ability to work independently and collaboratively in a remote environment
  • Strong communication skills, both written and verbal
  • Willing to Learn
  • Shelf Stocking
  • Dependable and reliable
  • Organization and Categorization
  • Self motivated
  • Remote customer service experience
  • Cooking
  • Cleaning Experience
  • Kitchen Experience
  • Food Preparation
  • Caregiving
  • Senior Care
  • Alzheimer's Care
  • Vital Signs
  • Cashiering
  • Laundry
  • Memory Care
  • Dementia Care
  • Medication Administration
  • Patient Care
  • Merchandising (1 year)
  • Customer service
  • Cash register
  • Cash handling
  • Retail sales
  • Vital signs

Certification

  • Driver's license
  • CPR Certification
  • First Aid Certification

Timeline

Remote Sales Consultant-+*

BLYD BETTER
03.2023 - 03.2024

Stocker

Costco
09.2020 - 08.2021

PCA/Caregiver

Edgewood Healthcare
10.2019 - 06.2020

Sales Associate

Sears Hometown store
05.2019 - 10.2019

Crew Member

McDonald's
09.2017 - 05.2019

Cashier and Customer Service

Hager foods
03.2015 - 03.2016

None -

Helena College University of Montana Hiset program

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Cherish Shaw