Dedicated professional with proven ability to manage multiple customer interactions efficiently. Extensive experience in staff management and overseeing daily operations. Strong interpersonal and multitasking skills developed in high-pressure, customer-centric environments.
Overview
4
4
years of professional experience
Work History
Bartender
Flagler Tavern
New Smyrna Beach, Florida
04.2025 - Current
Mixed and served a variety of cocktails and beverages efficiently.
Maintained cleanliness and organization at the bar area throughout shifts.
Stocked and replenished supplies to ensure availability of ingredients.
Engaged with customers to provide excellent service and recommendations.
Processed payments accurately using point-of-sale systems.
Assisted in training new bartenders on standard operating procedures.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Server/Head Bartender
Golden Lion Cafe
Flagler Beach, Florida
11.2023 - 04.2025
Provided excellent customer service to enhance dining experiences.
Took orders accurately and communicated them to the kitchen staff.
Maintained knowledge of menu items to answer customer questions effectively.
Collaborated with team members to ensure smooth service flow during busy hours.
Handled cash transactions and processed payments efficiently and accurately.
Upsold daily specials and promoted menu items to increase customer satisfaction.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Server
Houligans
Daytona Beach, Florida
01.2022 - 01.2024
Provided excellent customer service during busy dining hours.
Took and processed customer orders accurately and efficiently.
Collaborated with kitchen staff to ensure timely meal delivery.
Maintained cleanliness and organization of dining area and utensils.
Assisted in training new servers on restaurant procedures.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Greeted customers, answered questions, and recommended specials to increase profits.
Operated POS terminals to input orders, split bills, and calculate totals.