Hi, I’m
CHERISH EBULU
Cybersecurity Analyst & Sr. Project Manager
Duluth,GA,
Summary
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Cyber Security Analysis. Professional Project Management Specialist with experience working with teams to accomplish short and long-term project goals. Managed budgets and monitored project costs.
Overview
10
years of professional experience
2
Certification
Work History
PINEHEIGHT GLOBAL RESOURCES
SENIOR PROJECT MANAGER
01.2018 - Current
Job overview
- Managing research and equipment procurement for the conversion of a gas vehicle to an electric one.
- Oversee large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Liaising with various organizations, cross-functional teams, and departments on several projects.
- Outlined work plans, determining resources, wrote timelines, and generated initial budgets for project scope determination.
- Managing customer engagement (onboarding, account planning, reporting, and weekly communication) to ensure high satisfaction.
- Collection and analysis of data through interviews, observation, and informal discussion to understand the company culture and success factors
- Assist in recruiting, hiring, and training team members.
- Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Support top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as a key advocate for various personnel issues.
- Maintained strict budgetary control on several projects ranging from N250,000 to N50m and worked with project teams to track costs and control expenditures without sacrificing quality
CHELLELUXE GROUP LTD
ACCOUNT MANAGER
02.2019 - 12.2020
Job overview
- Addressing problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Analyzed business requirements to understand business needs.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
DNG DESIGN AND CONSTRUCTIONRemote, Remote
EXECUTIVE ASSISTANT
12.2014 - 11.2020
Job overview
- Provided general administrative and operational support to 2 C-Level executives
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Processed and approved all vendor invoices for purchased equipment
- Coordinated and attended off-site quarterly meetings.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
SIMBAG FOODS
DIGITAL CONTENT SPECIALIST
01.2010 - 01.2020
Job overview
- Built and implemented a comprehensive content marketing strategy that brought about profitable growth and business results
- Facilitated collaboration between event and carnival planners and the organization which increased client base and profits by 20%.
- Identification of content needs and developed channel strategy based on target audience, key messages, and KPIs identified in marketing and communications strategic plans
- Oversaw and managed social media channels
- Deployed communications through various digital channels
- Measured, analyzed, and reported performance of campaigns.
- Develop original content through social listening and independent sources.
- Strengthened content through proofreading and editing.
THE NATIONS NEWSPAPERRemote
FREELANCE TRANSCRIPTIONIST
01.2009 - 11.2017
Job overview
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
- Transcribed sensitive documents with complete confidentiality.
- Maintained logs of incoming dictation projects and transcription records
- Tracked and documented processes, communications, and report status to remain organized and meet deadlines
OCEANIC BANK
CUSTOMER SUPPORT SPECIALIST
01.2010 - 10.2010
Job overview
- Assisted customers with opening accounts based on their needs
- Responsible for customer relationship management and ensuring timely problem-solving
- Provide customer service to over 50 customers daily via phone or web chat for various account-related matters.
- Configured hardware, devices, and software to set up workstations for employees.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
HOLY INFANT COLLEGENigeria
High School Diploma
2009
Skills
- User Experience Research
- SaaS
- Complex Problem-Solving
- Business Analysis
- Agile and Scrum Principles
- Computer Forensics
- Analytical and Critical Thinking
- Multitasking Abilities
- Customer Relationship Management Software (CRM)
- Systems Analysis
- Atlassian JIRA
- Multi-Unit Operations Management
- Microsoft Office
- Google Suite
Certification
- Certified CyberSecurity Analyst, IBM.
- Project Management Professional Cert, Google.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ACCOUNT MANAGER
CHELLELUXE GROUP LTD
02.2019 - 12.2020
SENIOR PROJECT MANAGER
PINEHEIGHT GLOBAL RESOURCES
01.2018 - Current
EXECUTIVE ASSISTANT
DNG DESIGN AND CONSTRUCTION
12.2014 - 11.2020
DIGITAL CONTENT SPECIALIST
SIMBAG FOODS
01.2010 - 01.2020
CUSTOMER SUPPORT SPECIALIST
OCEANIC BANK
01.2010 - 10.2010
FREELANCE TRANSCRIPTIONIST
THE NATIONS NEWSPAPER
01.2009 - 11.2017
HOLY INFANT COLLEGE
High School Diploma
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