Cherisse Ayala
Roselle Park,NJ
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Hardworking and reliable Branch Manager with strong ability in day to day operations. Offering a strong work ethic, exceptional multi tasking and time management abilities. Highly organized, proactive and punctual with team-oriented mentality.
Overview
20
20
years of professional experience
Work History
Branch Manager
Baron Staffing
Fairfield, NJ
09.2022 - Current
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Established and built customer relationships through targeted outreach and initiatives.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- VerifIed and confirmed staff schedules to properly cover shifts.
- Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained staff on hospitality policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Tailored recruitment strategies for different types of vacancies by adjusting wording, social media paths and key websites.
- Developed and managed recruitment process, sourcing as many as 300 candidates each year to fill key positions.
Lead Dispatcher
Linden Bulk Transportation
Linden, NJ
10.2021 - 04.2023
- Utilized various software systems to facilitate movement, planning and scheduling.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
- Scheduled loads according to priority and available equipment.
- Supervised driver dispatching, route planning and vehicle tracking for over 65 drivers.
- Answered customer requests with information about product availability, shipping information and status updates.
Admissions Director
Smith and Solomon CDL Training School
Linden, NJ
08.2018 - 09.2021
- Supervised day-to-day functions of admissions department.
- Handled student payments and made appropriate steps for collection.
- Managed and developed admissions department structure, including front desk, part-time and temporary employees oversight.
- Advised students on steps to complete enrollment and financial aid processes.
- Planned, administered and controlled budgets.
- Recruited new students to start and complete application process.
Skills
- Project Management
- Staff Training
- Financial Analysis
- Community Relations
- Operations Management
- Customer Service
- Strategic Planning
- Excellent Communication Skills
- Customer and Vendor Relations
- Reliable
- Multilingual in Spanish
- Staff Management
- Team Player
- Event Planning
- Shift Scheduling
- Dependable
- Excellent Work Ethic
- Decision-Making
- Coaching and Mentoring
- Excellent Time Management Skills
- Sales Expertise
- Staff Supervision
- Attention to Detail
- Staff Recruitment
- Relationship Building
- Payroll/Human Resource
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Manager - Baron Staffing
09.2022 - Current
Lead Dispatcher - Linden Bulk Transportation
10.2021 - 04.2023
Admissions Director - Smith and Solomon CDL Training School
08.2018 - 09.2021