Cherisse Freeman
Birmingham,AL
Summary
Highly motivated and compassionate caregiver with 20 years of experience providing quality care for children and adults. Proven ability to create a safe and nurturing environment while fostering social, emotional, and cognitive development. Excellent communication, interpersonal, and organizational skills with a strong work ethic and a genuine desire to assist others.
Overview
22
22
years of professional experience
Work History
Child Caregiver
Self-employed
Birmingham, AL
02.2007 - Current
- Provided compassionate and engaging care for children aged 2-5 years, including assisting with daily activities, planning and implementing age-appropriate activities, and maintaining a clean and safe environment.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Dressed children and changed diapers.
- Provided emotional support when needed during periods of distress or anxiety.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Assisted with meal preparation and clean up after meals.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Helped infants develop motor skills through various activities like crawling, walking.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
- Assisted parents in establishing and maintaining routines for the infant, including feeding, bathing, and bedtime.
Elderly Caregiver
Kirkwood By River
Birmingham, 35210
03.2014 - 01.2025
- Assisted elderly clients with activities of daily living, including meal preparation, personal hygiene, and light housekeeping, while ensuring their safety and comfort.
- Recognized emergencies and notified paramedics and family members.
- Transported patients to medical, dental and personal care appointments.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Provided companionship and emotional support to elderly clients.
- Engaged clients by conversing and participating in activities and hobbies.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Developed strong relationships with clients based on trust and respect.
- Communicated effectively with family members on progress of client's health condition.
- Supported clients in making decisions that were consistent with their values and wishes.
Teller
Regions Bank
Birmingham, Alabama
05.2003 - 10.2007
- Performed special services for customers, ordering bank cards and checks.
- Delivered exceptional service to customers in person or over telephone.
- Followed up on requests from customers in a timely manner.
- Maintained confidentiality of all customer records and information according to company policies.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Prepared official checks for customer and internal bank needs.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of bank records and client information.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Balanced cash drawers on a daily basis.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Identified and reported suspicious behavior to security personnel as appropriate.
Customer Service Manager
Walmart
Centerpoint, AL
08.2003 - 12.2006
- Verified customer age requirement for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Processed refunds and exchanges according to company policy.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Huffman High School
Birmingham, AL05-2002
Skills
- Cleaning and sanitizing
- Light housekeeping
- Hygiene and cleanliness
- Meal preparation
- Compassionate client care
- Respectful and compassionate
- Cash register systems
- Exchanges processing
Languages
English
Full Professional
References
References available upon request.
Timeline
Elderly Caregiver
Kirkwood By River
03.2014 - 01.2025
Child Caregiver
Self-employed
02.2007 - Current
Customer Service Manager
Walmart
08.2003 - 12.2006
Teller
Regions Bank
05.2003 - 10.2007
High School Diploma -
Huffman High School