Cherisse Guerra
San Jose,CA
Summary
Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues.
Overview
7
7
years of professional experience
Work History
Residential Counselor
Bill Wilson Center
01.2023 - Current
- Enhanced residents'' quality of life by implementing individualized care plans and providing emotional support.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
- Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
- Organized weekly house meetings that facilitated open communication between staff members and encouraged constructive feedback from all parties involved.
In Home Support Service
IHSS Public Authority
05.2020 - 11.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Developed rapport to create safe and trusting environment for care.
- Enhanced client satisfaction by providing personalized in-home support services tailored to individual needs.
- Ensured a safe and comfortable environment for clients through regular home maintenance and organization tasks.
Caregiver
Keene Kare
08.2017 - 03.2018
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Used company software and databases to maintain records of services performed and patient conditions.
Skills
- Patient Health Assessments
- Observation Communication
- Medical Reminders
- Quality Program Protocols
Timeline
Residential Counselor
Bill Wilson Center
01.2023 - Current
In Home Support Service
IHSS Public Authority
05.2020 - 11.2022
Caregiver
Keene Kare
08.2017 - 03.2018
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