Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Ambulette Driver
Midwest Medical
10.2023 - Current
Safely navigated through various weather conditions while adhering to all traffic laws, minimizing risk of accidents during transport.
Demonstrated professionalism at all times, respecting patient privacy rights and maintaining confidentiality of personal information.
Upheld company policies regarding hygiene standards within the ambulette, reducing risk of infection transmission between patients.
Assisted patients with mobility needs, using proper lifting techniques and equipment for safe transfers.
Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Managed challenging situations calmly and efficiently, utilizing strong problem-solving skills under pressure.
Manager of Delivery Services
Amazon
11.2021 - 10.2023
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Improved safety procedures to create safe working conditions for workers.
Delivery Driver
Amazon
06.2020 - 11.2021
Delivered packages to customer doorsteps and business offices.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Verified accuracy of all deliveries against order forms.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Valet
Towne Park
11.2017 - 06.2020
Helped guests unload and load luggage.
Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
Managed vehicle keys and parking spots, reducing wait times for guests.
Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Maintained detailed records of all vehicles parked and retrieved, ensuring accuracy and accountability.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Fostered positive relationships with guests through friendly and efficient service.
Assisted guests with directions and local recommendations, adding value to overall service experience.
Adapted quickly to high-pressure situations, ensuring seamless service during events and peak times.