Cherita Holcomb
Glenwood,IL
Summary
Outgoing and hardworking property management professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 10 years of related experience combined with results-focused and quality-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Housing Authority of Cook County
Chicago Heights, IL
12.2020 - Current
- Manage the day-to-day operations of residential properties including budgeting, leasing, collecting rents, responding to tenant complaints and resolving disputes.
- Maintain accurate records of all financial transactions related to the management of properties including accounts receivable and payable ledgers.
- Exercise direct supervision over property staff.
- Manage rent collection process by following up on late payments from tenants.
- Process evictions when necessary in accordance with state law.
- Meet with prospective tenants to show property, assess applications or sign leases.
- Facilitate tenant paperwork processing and verifications in accordance with HUD guidelines.
- Inspect property regularly to identify deficiencies and schedule repairs.
- Investigate and resolve property complaints and violations to foster pleasant living environment for residents.
- Coordinate with vendors for the procurement of services such as repairs, renovations, landscaping.
Property Manager
Mac Properties
Chicago, IL
07.2014 - 12.2020
- Oversee day-to-day activities involving tenants, subcontractors and property management.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Performed periodic reviews of existing leases for accuracy and completeness.
- Prepared detailed budgets and financial reports for properties.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Collected monthly assessments, rental fees, deposits and payments.
- Resolved tenant complaints in a timely manner, maximizing tenant satisfaction.
Education
Associates of Arts - Business Administration
Robert Morris University
05-2014
Skills
- Managing Operations and Efficiency
- Yardi
- Multi-family property management
- Fair housing mandates
- Organizational skills
- Accounts payable and receivable
- Skilled multi-tasker
- Financial budgeting and reporting
- Tenant relations
- Maintenance Coordination
- Compliance Monitoring
Certification
- Public Housing Manager
- Public Housing Occupancy
- Public Housing Rent Calculation
Timeline
Property Manager
Housing Authority of Cook County
12.2020 - Current
Property Manager
Mac Properties
07.2014 - 12.2020
Associates of Arts - Business Administration
Robert Morris University
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