Cherita McClelland
Charlotte,NC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
United States Army Reserves
Human Resources Specialist
Charlotte, NC
09.2020 - Current
- Serve as custodian of classified documents
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Review disciplinary and other adverse actions for soldiers
- Track and file administrative paperwork and personnel files
- Supply information, control data for soldiers and family members
- Prepare and maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions.
Administrative Coordinator
ECPI University
Charlotte, NC
04.2017 - 06.2022
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Transcribed meeting minutes for management's records.
- Handled Student Requests.
- Coordinated student clinical assignments.
- Tracked student clinical requirements in Castle Branch.
- Responded to questions and managed communications with students and director of nursing.
- Onboarded new nursing faculty.
- Resolved issues through active listening and open-ended questioning, escalating major problems to campus president.
Extern
Belaire Health Care Center
Gastonia, NC
03.2020 - 03.2020
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Assisted nursing team with answering phones.
- Followed established departmental guidelines and safety procedures.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Collected information for staff and entered into computer system.
- Greeted customers and guests warmly and offered immediate assistance.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Continuously tracked and updated patient population
Education
MBA - Healthcare Administration
University of North Carolina At Pembroke
Pembroke, NC12.2024
Bachelor of Science - Healthcare Administration
ECPI University
Virginia Beach, VA01.2021
Skills
- Teamwork
- Decision Making
- Policies and Procedures
- Conflict Management
- Communication
- Project Management
- Healthcare Regulations
- Electronic Health Records Systems
- Staffing Requirements
- Clinical Staff Management
- Personnel Files
- Healthcare Ethics
Certification
- Secret Security Clearance.
- Combat Lifesaving Training - April 2022
Timeline
United States Army Reserves
Human Resources Specialist
09.2020 - Current
Extern
Belaire Health Care Center
03.2020 - 03.2020
Administrative Coordinator
ECPI University
04.2017 - 06.2022
MBA - Healthcare Administration
University of North Carolina At Pembroke
Bachelor of Science - Healthcare Administration
ECPI University
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