Summary
Overview
Work History
Education
Skills
Timeline
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Cherita Pinkston

Fort Worth,TX

Summary

Experienced, customer-service oriented, team player with a positive attitude. Seeking challenging position with opportunities for expanding my existing skill base.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Quality Assurance Associate

Walmart
Fort Worth, Texas
09.2021 - Current
  • Maintains quality and accuracy of inventory by tracking and identifying freight manually and with computer software.
  • Conducting audits
  • Inspecting freight for correct quantities and conditions
  • Researching discrepancies
  • Analyzing reports
  • Follows appropriate company policies, procedures, and guidelines
  • All other duties as assigned by leadership and management





Packing Associate

Walmart
Fort Worth, Texas
04.2020 - 09.2021
  • Fulfilled order through assembling box, and placing freight and packing material into box
  • Ensured freight and order quality through checking invoice for correct item, quantity, and other instructions given
  • Handled and processed freight in a safe manner
  • Loads, unloads, packs and process freight in an accurate and timely manner
  • All other duties as assigned by leadership/ management

Guest Services Managing Supervisor

Six Flags Over Texas
Arlington, Texas
06.2017 - 03.2021
  • Responsible for more than 50 people on a given shift
  • Responsible for administering a training and development program for all team members within the Operational Division
  • Tracks and monitors department staffing levels, identifying hiring needs
  • Works with the Human Resources team to recruit, interview, place, train, and facilitate employee relations programs, creating a positive, diverse, inclusive, and high performing team culture.
  • Responsible for reviewing Guest Satisfaction Surveys and Mantra Audits for feedback, identifying trends, and taking initiative to develop training & development programs to improve the Guest experience
  • Ensures compliance to all Corporate, Park and departmental policies and procedures.
  • Performs all other tasks and duties as assigned.

Assistant Manager

Cato Fashions
Fort Worth, Texas
05.2017 - 04.2019
  • Sales driven assistant to the store manager
  • Help in daily tasks that include, but not limited to customer service, merchandising, markdowns, maintaining a clean store, visuals, and inventory control
  • All other duties as assigned by management


Client Service Specialist Supervisor

Child Care Associates
Fort Worth, Texas
04.2001 - 06.2017
  • Responsible for client access to the CCMS program
  • Responsible for client eligibility determination and documentation
  • Advise clients of their child care options in the CCMS program
  • Provide information about quality childcare to help parents make an informed choice of providers
  • Enter client information into the automated system
  • Conduct all processes of communicating information to parents, such as educating parents about their rights and responsibilities, responding to parent complaints, and seeing that the needs of parents and children are met
  • Handle client re-certification process and termination of child care services
  • All other related duties as assigned

Education

Bachelor of Science - Public Health

The University of Texas At Arlington
Arlington, TX
08.2019 - 12.2021

Associate of Arts -

Tarrant County College District
Fort Worth, TX
08.2017 - 05.2019

Skills

Communication Skills

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Timeline

Quality Assurance Associate

Walmart
09.2021 - Current

Packing Associate

Walmart
04.2020 - 09.2021

Bachelor of Science - Public Health

The University of Texas At Arlington
08.2019 - 12.2021

Associate of Arts -

Tarrant County College District
08.2017 - 05.2019

Guest Services Managing Supervisor

Six Flags Over Texas
06.2017 - 03.2021

Assistant Manager

Cato Fashions
05.2017 - 04.2019

Client Service Specialist Supervisor

Child Care Associates
04.2001 - 06.2017

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Cherita Pinkston