Summary
Overview
Work History
Education
Skills
Timeline
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Cherlene Santiago

Cherlene Santiago

Temecula,CA

Summary

Knowledgeable Office Professional offering 19+ years of progressive experience and expertise in administrative duties, data entry, broadcast media and communication.

Well-versed in verifying data accuracy and maintaining filing systems.

Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.

Self-motivated work ethic to perform effectively in independent or team environments.

Dynamic Audio Visual Production Specialist with the Department of Defense. Proven expertise in control systems and strong decision-making skills, ensuring seamless broadcast operations. Committed to delivering high-quality results while maintaining a reliable and consistent work ethic.


Overview

19
19
years of professional experience

Work History

Audio Visual Production Specialist

Department of Defense
01.2024 - Current
  • Created and implemented technical support plans for audio-visual systems.
  • Reacted calmly during times of highly stressed or emergency situations.
  • Set satellite coordinates and routers for recording and airing of scheduled programming in Harris software system and setup crash records as needed.
  • Record incoming digital and analog television programs from network fiber optic and satellite transmission sources.
  • Download programs from various US television networks, transfer according to protocols and prepared for air.
  • Execute source changes and live edits through control of complex broadcast equipment, conforming precisely to predetermined broadcast schedules, resulting in instantaneous switching between television signal sources used to program the 24-hour-a-day broadcast operation of the AFRTS SATNET.
  • Enter data into automated control systems by computer keyboard for programming highly technical equipment to receive, store, and transmit radio and television signals.
  • Respond to fast-breaking, news-making international/national events requiring creative program changes in broadcast schedules, exercising sound judgment and editorial decision-making to determine if the events warrant immediate disruption of scheduled program or delay and insertion when appropriate.
  • Respond to program changes due to technical difficulties, non-receipt, or alterations to internal format.
  • Develop and air video crawls to inform audiences about last-minute programming changes and other operational matters. Respond to incoming calls/messages requiring decisions about viewer access, program re-feeds and/or changes to incoming programming announced during shift.
  • Enter data into automated control systems by computer keyboard for programming highly technical equipment to receive, store, and transmit radio and television signals.
  • Operate television master control switches, routers, manipulate playlist, use media prep clients, offlines records to servers, operates DASH satellite linear software systems, and uses other equipment for broadcasting of a variety of television service formats.

Television Operator I, Auto Sat Scheduling

Taft Broadcasting
10.2014 - 12.2023
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate daily reports.
  • Collaborated with other departments to optimize production workflows.
  • Self-motivated, with a strong sense of personal responsibility.
  • Research and determine all programming sources and verify all information of scheduled live and recorded satellite events. This includes verifying sources, satellite coordinates, dates, start times, duration of recorded events, and sport/genre categories for all programming scheduled across AFN networks using a variety of sources, web sites, email/phone contacts and network grids.
  • Update the Traffic department with Broadview schedules for all affected programming.
  • Track sources, satellite coordinates, dates, start times, and duration changes for recorded events for scheduled AFN programming.
  • Create purge lists to remove sports, news and other media files from the Harris Automation Server.
  • Create program records for all sports programming, establish and assign program Ids to individual sports programs.

Television Operator I, Auto Sat Operations & Media

Taft Broadcasting
10.2012 - 10.2014
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed production schedules and streamlined processes.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Set and verify correct satellite coordinates and routers for recording and airing of scheduled programming in Harris software system and setup crash records as needed.
  • Record incoming digital and analog television programs from network fiber optic and satellite transmission sources. Ingest and edit products, materials and tapes from various vendors.
  • Download programs from various US television networks, transfer according to protocols and prepared for air. Quality check for proper audio and video compliance.
  • Prepare programs to be ready for air by cutting commercials and black video
  • Edit MkP promos, ensure audio/video levels meet standards.

Material Coordinator

Taft Broadcasting
07.2010 - 10.2012
  • Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
  • Managed receiving operations and proper storage of incoming materials.
  • Completed daily cycle counts and full inventory audits.
  • Adhered to all safety protocols and standards when operating equipment.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Maintain databases with documentation of material shipping and receiving.
  • Resolve issues pertaining to missing media with vendors and internal groups.
  • Maintain library of materials; determined storage and purge lists; handled electronic and physical storage and purge operations.

Computer Operator III, Program Support Department

Taft Broadcasting
10.2009 - 07.2010
  • Generated reports covering details about data, system operation, and error monitoring.
  • Collaborated with other departments to identify and solve software issues.
  • Maintained spreadsheets of data across multiple systems.
  • Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
  • Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
  • Provide technical and quality control support for scheduling of AFN|prime, AFN|movie and AFN|spectrum channels. This support included data entry, review and alerts pertaining mission critical data of timings, segments, house numbers, satellite sources and formats.
  • Verify each of the Prime channels with accurate Timings, Segments, House numbers, Satellite sources and Formats.

Administrative Assistant

Taft Broadcasting
08.2006 - 10.2009
  • Assist the Project Manager and Senior Managment in performing administrative functions of the company’s multi-million dollar US Government Contract.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained inventory of office supplies and placed orders.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Maintain various statistical databases.
  • Prepare payroll data accumulation and billed invoices in Peachtree accounting system and initiated payments through company banking system. Payroll preparation included computing payroll direct labor hours and costs and overhead labor hours and costs, maintaining databases of sick and vacation pay accruals, deducting for garnishments, health program participation and deductions for 401K and 401K loans.

Education

High School Diploma -

Chaparral High School
Temecula, CA

Skills

  • Excellent work ethic
  • Strong verbal and written communication
  • Sound decision-making skills
  • Concise time-management
  • Streaming services
  • Reliable and consistent
  • Results-driven
  • Attentive to detail

Timeline

Audio Visual Production Specialist

Department of Defense
01.2024 - Current

Television Operator I, Auto Sat Scheduling

Taft Broadcasting
10.2014 - 12.2023

Television Operator I, Auto Sat Operations & Media

Taft Broadcasting
10.2012 - 10.2014

Material Coordinator

Taft Broadcasting
07.2010 - 10.2012

Computer Operator III, Program Support Department

Taft Broadcasting
10.2009 - 07.2010

Administrative Assistant

Taft Broadcasting
08.2006 - 10.2009

High School Diploma -

Chaparral High School

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Cherlene Santiago