Cherlyn Coleman
Hopkins,SC
Summary
Highly-motivated Pharmacy Technician focused on getting the job done efficiently. Team-oriented and dedicated to providing the best results and customer service to all of our patients and customers. Within 2 years I have managed to become the Lead Pharmacy Technician and I make it my personal goal to grow and continue to provide exceptional care for this company as well.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
11.2021 - Current
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Managed opening and closing duties for pharmacy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Patient Care Technician
Prisma Health
05.2016 - 10.2021
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Bachelor of Science - Biology
Francis Marion University
Florence, SC05.2021
Skills
- Leader
- Employee Training
- Prioritization and Organization
- Workflow Optimization
- Team Collaboration
- Inventory Control
Certification
- CPhT - Certified Pharmacy Technician
- Certified Nursing Assistant
- Immunizer
Timeline
Lead Pharmacy Technician
CVS Pharmacy
11.2021 - Current
Patient Care Technician
Prisma Health
05.2016 - 10.2021
Bachelor of Science - Biology
Francis Marion University