Chermaya Woodson

Oversaw all human resources functions and administrative operations to ensure organizational efficiency and employee satisfaction. Managed recruitment, performance management, policy development, and compliance, while streamlining administrative processes to support business goals and a positive workplace culture and increase employee engagement.

• Streamlined administrative processes to enhance operational efficiency and support organizational goals.
• Managed budgets and financial reporting, optimizing resource utilization across various departments.
• Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
• Led recruitment and onboarding processes, reducing hiring time and improving new hire retention.
• Implemented performance management systems that increased employee productivity and engagement.
• Developed and implemented employee engagement initiatives to enhance workplace culture and morale.
• Developed HR policies to ensure legal compliance and enhance organizational efficiency.
• Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
• Analyzed employee feedback to identify areas for improvement in engagement strategies.
• Promoted a positive work culture by organizing team-building activities and events throughout the year.
• Collaborated with department heads to create job descriptions and performance expectations that aligned with company objectives and industry standards.

Supported daily HR operations, ensuring efficient recruitment, onboarding, and employee relations processes. Implemented HR policies, maintained compliance, and fostered a positive and organized work environment that supported both employees and management.

• Coordinated recruitment processes, enhancing candidate experience and streamlining onboarding procedures.
• Developed and maintained employee records using HRIS, ensuring compliance with company policies and regulations.
• Managed benefits administration, addressing employee inquiries and resolving issues efficiently.
• Supported onboarding programs that increased new hire retention and engagement.
• Implemented employee engagement initiatives, promoting workplace satisfaction and retention strategies.
• Maintained HRIS and kept employee files up to date and accurate.
• Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
• Handled employee inquiries and complaints regarding policy and benefits issues.
• Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
• Facilitated exit interviews, gathering valuable feedback for organizational improvement.

Administered employee benefits programs and provided guidance to 10,000+ employees to ensure understanding and proper utilization of benefits. Supported compliance, managed vendor relationships, and delivered responsive service that enhanced employee satisfaction and organizational efficiency.

• Developed and implemented comprehensive employee benefits programs aligned with organizational objectives.
• Analyzed benefit utilization data to identify trends and improve offerings for staff satisfaction.
• Provided expert guidance on regulatory compliance regarding employee benefit plans and policies.
• Managed open enrollment periods, ensuring timely communication of benefit updates and assisting employees with their selections.
• Administered employee benefits programs, ensuring accuracy, compliance, and timely enrollment processing.
• Processed benefits, changes, and claims, ensuring error-free records and smooth transactions.

Guided employees through their benefits options and resolutions, ensuring understanding and proper plan utilization. Delivered personalized support, addressed benefit inquiries, and collaborated with providers to enhance employee satisfaction and service efficiency.

• Facilitated benefits enrollment process for clients, ensuring compliance with company policies and regulations.
• Educated clients on benefit options, improving understanding and satisfaction with available services.
• Participated in annual renewal process by researching competitive products, negotiating rates and making recommendations on plan design changes.
• Conducted regular follow-ups with clients to monitor satisfaction and address any concerns promptly.

Provided high-level administrative and operational support to enhance organizational efficiency. Managed documentation, scheduling, and communication processes, ensuring seamless daily operations, and effective coordination across departments.

• Streamlined office operations through efficient scheduling and resource allocation.
• Coordinated communication between departments to enhance collaboration and workflow efficiency.
• Responded to inquiries and provided excellent customer service to internal and external stakeholders.
• Collaborated with cross-functional teams to support organizational goals and administrative needs.

Led initiatives to strengthen employee relations, employee engagement, and well-being, while managing comprehensive benefits programs. Ensured fair workplace practices, optimized benefits administration, and fostered a positive, inclusive culture that supported employee satisfaction, and organizational success.

• Developed and implemented strategic initiatives that improved operational efficiency.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed market trends to inform strategic decision-making processes.
• Developed and implemented employee engagement initiatives to enhance workplace satisfaction and productivity.
• Analyzed employee feedback and engagement metrics to drive strategic improvements in company culture.