Chermond Adams
Missouri City,Texas
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
9
9
years of professional experience
Work History
HOA Administrator
Briargate Community Improvement Association
2021.01 - Current
- Maintained personnel records and updated internal databases to support document management.
- Submitted reports on payroll activities.
- Managed employee records on database to maintain accuracy and updated information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Developed and maintained strong working relationships with executives, and hiring managers to foster partnerships that produced consistent results.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Planned special events such as lotteries, dedications and project tours.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Fill in from time to time as the lead while the Project manger is out
- Collated and organized data entry documents into filing systems for easy access.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Responded to Common Area Maintenance (CAM) inquiries.
Staffing Branch Administrator
Creative Financial Staffing
2020.01 - 2020.08
- Assessed employee performance and developed improvement plans.
- Complied with regulatory guidelines and requirements.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Handle all payroll and billing functions for our temporary staffing division
- Conduct E-verify and all background checks.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Send out approval time sheet emails to all clients for payroll processing on behalf of our temp employees
- Prepare all new employee information, file and maintain temporary employee paperwork
- Run all aging reports for Sr. Director
- Evaluated resumes, interviewed, and presented qualified candidates to staffing team and solicited feedback to refine recruiting strategy.
- Conducted phone and in person interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Advertised job opportunities on social media platforms and job boards.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Put together employee files and collected required digital or physical information to meet requirements.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Oversaw all office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Assist with event planning including, birthdays, anniversaries, team happy hours, volunteering and client events
- Wrote reports, executive summaries and newsletters for Sr. Director.
- Verified data files prior to entry to maintain high data accuracy.
Human Resources Assistant
Group 1 Automotive (SM)
2018.11 - 2019.12
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Process MVR and all monthly, quarterly, random reports, as required
- Maintained employee confidence and protects operations by keeping human resource information confidential
- Responded to employee inquiries regarding benefits and other HR topics.
- Participated in recruitment and selection process for new hires.
- Assisted with creating employee handbooks and manuals.
- Conducted exit interviews with terminated employees.
- Participated in job fairs to recruit new talent.
- Developed and implemented onboarding and orientation programs for new employees.
- Provide administrative assistance to all HR functional areas
SR. Administrative Assistant
Briargate Community Improvement Association
2014.06 - 2018.11
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Managed electronic records database and handled all file requests.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Submitted reports on payroll activities.
- Assisted with HR and recruiting procurers by interviewing potential hires, negotiated salaries and benefits and performed reference checks.
- Coordinated and engaged with leadership in planning and organizing calendars, events, travel arrangement, conferences and activities for CEO and all Sr. staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained and updated client and home owner files and records in TOPS System
- Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enforced compliance with community regulations and guidelines.
Education
No Degree - Business Administration
Houston Community College
Houston, TX03.2027
High School Diploma -
Willowridge High School
Houston, TX06.2014
Skills
- Presentation Creation
- Timesheet Processing
- Customer Service
- Staff Management
- Payroll Coordination
- Policy and Procedure Development
- Employee Onboarding/Offboarding
- Invoicing and Billing
- A/P and A/R
- HR Policies
- Recruitment
- Office Administration
- New Hire Training
Timeline
HOA Administrator
Briargate Community Improvement Association
2021.01 - Current
Staffing Branch Administrator
Creative Financial Staffing
2020.01 - 2020.08
Human Resources Assistant
Group 1 Automotive (SM)
2018.11 - 2019.12
SR. Administrative Assistant
Briargate Community Improvement Association
2014.06 - 2018.11
No Degree - Business Administration
Houston Community College
High School Diploma -
Willowridge High School
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