Summary
Overview
Work History
Education
Skills
Certificates And Proficiencies
Timeline
Generic

Chernika Corbett

Los Angeles,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Program Manager

SSG/HOPICS
04.2023 - Current
  • Maintain and analyze program operations within the prescribed budget for assigned programs and
  • Contracts.
  • Organize and implement a culturally competent project that aligns with the designated evidence-based with agency management and provide (oral/written) reports as necessary; prepare project reports in accordance with funding requirements.
  • Supervise day-to-day activities of programs and staff.
  • Provide short and long-range planning in collaboration with program leadership.
  • Effectively monitor contract compliance and completion of contract goals/objectives; work collaboratively
  • Supervise client files and ensure adherence to funder definitions and guidelines. Maintain files/records on
  • Participate in and attend all special project meetings and training as required.
  • Implement and monitor SSG personnel policies and procedures for compliance with applicable state and
  • Work in coordination with the Access Center and other departments with establishing eligibility and
  • Communicate effectively with the contract monitor and funder, partner agencies, fiscal and human resources personnel, management, staff, and clients.
  • Work collaboratively with funder staff and community stakeholders; attend community and stake holder meetings as required.
  • Provide guidance and support to subcontractors.
  • Coordinate with the housing, quality assurance, and fiscal departments to ensure document completeness and financial assistance disbursements.
  • Efficiently manage and monitor data integrity and quality assurance of client and program milestones.
  • Maintain appropriate boundaries; adhere to SSG’s Code of Ethics and HOPICS’ Core Values and maintain and uphold Agency mission statement, values, policies, procedures and daily functions.

Program Manager

One Watts/ WGTF
05.2022 - 02.2023
  • Maintaining program design and implementation: including developing tracking tools, intake and outcome management: development and oversight of all partners or third-party contracts: compliance with all grant-related policies and provisions
  • Carry out supervisory responsibilities in accordance with OneWatts project policies
  • Interviewing, hiring and training employees
  • Planning, assigning, and directing work appraising performance; drafting recommendations for rewarding and disciplining employees; addressing complaints and resolving problems
  • Ensure continuous availability of programmatic supervision, consultation, and support as required during and after normal business hours
  • Ensures timely, high-quality documentation of services in accordance with contractual requirements, including ensuring relevant paperwork is always audit ready
  • Develop and monitor staff schedules to ensure program coverage and budgetary compliance
  • Manage collection of process and outcome data and utilizes the data to improve program procedures, identify needs, and highlight program successes
  • Report for all quarterly and annual grant reporting
  • Creating and monitoring the program budget and proposing and justifying amendments as necessary
  • Prepare presentations to various boards, funders and the public; provide oral and written updates to the WGTF board and other community groups: facilitate meetings to obtain community client feedback to better inform the program
  • Ensure program works cohesively with other gang interventionist and ambassador programs in the area to provide a seamless approach to services.

Admin Intern (TEMPORARY POSITION)

HACLA
02.2022 - 05.2022
  • Assist in the provision of on-going employment, educational and recreational activities following a determined quarterly schedule, provides computer-based training, job preparedness, or enriched recreational opportunities for children, youth and adult's programs; provide weekly, monthly and quarterly progress reports, including data base reports including regular attendance and progress
  • Conduct regular computer system checks, routine maintenance, and basic networking; opening and closing center on regular basis maintain security alarm monitor reports; and establish and maintain good tenant relations.

Program Coordinator

Commonwealth Care Alliance
12.2016 - 08.2021
  • Contribute to analysis and reporting of key performance indicators (KPIs)
  • Create and disseminate timely, accurate exhibits to clinicians regarding clinical, operational and financial performance metrics such as timeliness of annual member assessments, population demographics, and growth of membership and staff
  • Organize cross-functional workgroups for this collaborative analytic work, linking with partners in CCA teams such as Business Intelligence and Finance
  • Organize clinician-facing presentation and data discussion meetings
  • Support performance improvement activity planning and implementation by organizing meetings, documenting plans, tracking progress, and reporting results
  • Maintain meticulous files to document KPIs, analytic approaches, and reporting timelines
  • Create project tracking systems and take responsibility for keeping reporting on time
  • Proactively brief stakeholders on new developments and adjustments to reporting timeframes
  • Develop materials such as guidelines, workflows, PowerPoint presentations, talking points, project tracking documents, emails and newsletters to support clinical and operational changes
  • Schedule meetings; organize logistics such as refreshments, venue, audiovisual support; develop agendas; take and disseminate clear meeting notes
  • Ensure consistently smooth and productive Performance monitoring.

Housing Coordinator/Certified Domestic Violence Counselor (TEMPORARY)

RESPOND, INC.
08.2016 - 12.2016
  • Produce a variety of reports in accordance with City, State and Federal requirements and as requested
  • Maintain a number of housing databases related to the Area's housing portfolio
  • Provides technical assistance to the Department and community partners regarding housing subsidy program rules and regulations
  • Promote the development of a positive and supportive community at the shelter by supporting individuals, interacting with children, and creating opportunities for group activities in the house
  • Conduct intakes and assessments and coordinates admittance into the RESPOND program and/or shelter
  • Answers RESPOND's 24-hour hotline and provides emotional support, referrals and resources
  • Effectively communicates issues (orally and through appropriate documentation) at the shelter to the Shelter Coordinator and other staff (including assigned back-up) to ensure the delivery of quality services to individuals and families
  • Participates in group facilitation, including crisis, parenting and transition groups.

Employment Counselor Supervisor

Pine Street Inn, INC.
06.2014 - 06.2016
  • Provide employment related services in job placement, retention, and career advancement designed and aligned with personalized and tailored plans for clients
  • Identify job leads, and effectively collaborates with employers to achieve job placement and career advancement outcomes
  • Work closely with job training/educational providers and other agencies to meet program goals related to, training enrollment and placements while maintaining data privacy in client records, collects and enters data, and prepares reports within established protocol/timeframe.

Sr. Case Manager/Assistant Director

Wayside Youth & Family Support Network
06.2008 - 12.2013
  • Complete referral assessments for potential program participants
  • Coordinate the intake process for new THP/TLP participants
  • Schedule weekly case management meetings with all assigned participants
  • Develop, implement and evaluate service /participation plans in collaboration with participants
  • Provide individual and group life skills assessments and education/training for participants
  • Provide employment assistance, career development and apprentice job matching for identified participants
  • Develop and maintain a broad network of community-based support services, including health, employment, education, counseling, self-help, community service
  • Provide counseling, crisis intervention, referrals, appropriate level of monitoring, service linkage and advocacy on behalf of program participants
  • Provide follow-up services for up to six months to interested former program participants.

Supervisor/Office Manager

Youth Options Unlimited
01.2006 - 01.2008
  • Responsible for leading teams of youth ages 14-24, in project-based activities
  • Design and implement project plans, document progress and challenges throughout the program and adjust plans as necessary
  • Coach and mentor team members in daily workshops and activities that will help prepare members to achieve work and academic goals
  • Organize data tasks and work with staff/interns in data processing
  • Retrieve operational data from multiple trackers in different departments
  • Integrate them with data in the main database; hence support reporting needs to partners
  • Handle internship payroll, billing contact person of fiscal management of YOB
  • Process billing and purchases for all departments, handle purchase requisitions, purchase orders and keep track of vendor disbursements
  • Monitor and maintain office inventory.

Education

Bachelor of Science - Public Administration

Capella University
06.2025

Skills

  • Team Development
  • Talent Recruitment
  • Partnership Development
  • Resource Management
  • Problem-Solving
  • Policy and Procedure Improvements
  • Process Improvement
  • Program Leadership
  • Attention to Detail

Certificates And Proficiencies

  • First Aid/CPR Certified
  • Various social service-oriented certificates (mental health, hospice, and palliative care.)
  • Certified Domestic Violence Counselor
  • QuickBooks/Microsoft Suite/Tuns marketing software/Social Media Platform

Timeline

Program Manager

SSG/HOPICS
04.2023 - Current

Program Manager

One Watts/ WGTF
05.2022 - 02.2023

Admin Intern (TEMPORARY POSITION)

HACLA
02.2022 - 05.2022

Program Coordinator

Commonwealth Care Alliance
12.2016 - 08.2021

Housing Coordinator/Certified Domestic Violence Counselor (TEMPORARY)

RESPOND, INC.
08.2016 - 12.2016

Employment Counselor Supervisor

Pine Street Inn, INC.
06.2014 - 06.2016

Sr. Case Manager/Assistant Director

Wayside Youth & Family Support Network
06.2008 - 12.2013

Supervisor/Office Manager

Youth Options Unlimited
01.2006 - 01.2008

Bachelor of Science - Public Administration

Capella University

Similar Profiles

CREATE PROFILE
Chernika Corbett