Cherokee Batten
Benicia,CA
Summary
Dynamic professional with a proven track record at Allied Universal Security Services, excelling in emergency response and customer service. Adept at report writing and incident management, I consistently foster a safe environment while enhancing client satisfaction. A quick learner, I adapt seamlessly to diverse situations, ensuring operational excellence and team success.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Receptionist
H&r Block
01.2020 - 04.2022
- Greeted incoming visitors and customers, providing professional and knowledgeable assistance.
- Confirmed appointments and updated client records to ensure accurate information flow.
- Answered phone promptly, directing calls to appropriate offices for efficient communication.
- Handled cash transactions while maintaining accurate sales and payment records.
Sales Manager
Cherry Hill Photo
11.2019 - 12.2021
- Resolved customer relations issues, ensuring swift resolutions and enhanced client satisfaction.
- Developed and executed effective sales strategies, resulting in increased sales revenue.
- Established enduring client relationships through exceptional customer service and regular follow-ups.
- Directed a successful sales team with motivational coaching and performance-driven incentives.
- Consistently achieved or surpassed quarterly sales targets through dedicated effort in closing deals.
Barback
EventsLML
06.2017 - 07.2021
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
Associate of Science -
Solano Community College
Fairfield, CASkills
- Report writing and incident reporting
- Emergency response and reliability
- Customer service excellence
- Phone etiquette and professionalism
- Quick learner
- Can adapt to any situation
Timeline
Security Officer
Allied Universal Security Services
11.2021 - Current
Receptionist
H&r Block
01.2020 - 04.2022
Sales Manager
Cherry Hill Photo
11.2019 - 12.2021
Barback
EventsLML
06.2017 - 07.2021
Associate of Science -
Solano Community College