Cherokee Escallier
Clarkston,WA
Summary
Dynamic Hotel General Manager with a proven track record at Inn America, excelling in guest relations and operational efficiency. Skilled in optimizing hotel operations and enhancing guest satisfaction through effective team leadership and attention to detail. Adept at managing booking systems and fostering a collaborative environment to drive revenue growth.
Overview
5
5
years of professional experience
Work History
Hotel General Manager
Inn America
07.2021 - Current
- Contributed to smooth hotel operations, enhancing guest satisfaction.
- Ensured cleanliness and organization of hotel facilities.
- Gained expertise in managing booking systems for reservations and handling customer inquiries.
- Adapted efficiently to diverse roles in hotel operations, optimizing workflow.
Housekeeping Supervisor
Fair Bridge Inn
05.2021 - 07.2021
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Trained and mentored staff on efficient cleaning techniques and safety procedures.
- Developed and implemented inventory management systems for cleaning supplies and equipment.
- Conducted regular inspections of guest rooms and common areas, addressing issues promptly.
- Collaborated with management to enhance guest satisfaction through quality service initiatives.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
Production Worker
Blue Ribbon Linen Supply
10.2020 - 05.2021
- Operated machinery to assemble components efficiently and accurately.
- Conducted quality checks to ensure product specifications met company standards.
- Collaborated with team members to optimize production workflow
- Maintained clean and organized work environment in compliance with safety regulations.
- Followed safety procedures and guidelines to maintain safe working environments.
Education
GED -
Spokane Falls Community College
Spokane, WA08.2012
Skills
- Guest relations
- Vendor interaction
- Revenue generation
- Cash handling
- Guest services management
- Talented leader
- Outstanding communication skills
- Guest relations management
- Hotel operations
- Teamwork
- Customer service
- Problem-solving
- Time management
- Teamwork and leadership
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Hotel management
- Front desk management
- Self motivation
- Interviewing and hiring
Languages
English
Timeline
Hotel General Manager
Inn America
07.2021 - Current
Housekeeping Supervisor
Fair Bridge Inn
05.2021 - 07.2021
Production Worker
Blue Ribbon Linen Supply
10.2020 - 05.2021
GED -
Spokane Falls Community College