Summary
Work History
Overview
Education
Skills
Timeline
Generic
Cherokee F Adams

Cherokee F Adams

Beavercreek,Ohio

Summary

I have an outgoing personality with several years experience in customer service industry.

I am Keen to seek work opportunity where i can utilize my skills.

Work History

Client Relations & Operations Specialist

WCI Inc
West Carrollton, OH, USA
  • Acted as the face of the company, welcoming clients and ensuring a professional, organized office atmosphere.
  • Coordinated inventory management and purchasing of supplies, maintaining organized stock levels.
  • Assisted with administrative functions including filing, order tracking, and internal communications.
  • Provided direct support to leadership by streamlining daily office processes and resolving issues proactively.
  • Analyzed data trends to recommend improvements for service delivery and cost reduction initiatives.
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.
  • Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.

Midwest Ohio Cleaning Company

Heather Eck
Beavercreek, OH
02.2026 - 03.2026
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Professional Cleaner

Merry Maids
Beavercreek, OH
05.2025 - 12.2025
  • Maintained solid working relationships with clients and co-workers.
  • Used company equipment and cleaning chemicals to sanitize and clean areas.
  • Responded promptly to costumers on special attention areas.
  • Tackled business cleaning...church's, temples, gyms, apartment building halls/ stairs etc.
  • Grown A passion helping others leaving them a wonderful clean, hassle free home/ business!
  • Developed personalized cleaning plans based on client preferences and specific needs.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Cleaning Crew Member

Mop Squad
Fairborn, Ohio
02.2024 - 04.2025
  • Maintained solid working relationships with clients and co-workers.
  • Used special cleaning chemicals to sanitize high-traffic areas.
  • Responded promptly to emergency clean-up requests.

Independent Sales Representative

Self-Employed
Beavercreek, OH, USA
05.2020 - 10.2023
  • Represented a premium candle line through direct sales, pop-up markets, and online engagement.
  • Built a loyal client base through relationship-focused selling, upselling, and consistent customer follow-up.
  • Managed product displays, handled transactions, and tracked sales performance against goals.
  • Promoted products through targeted marketing strategies including social media campaigns and vendor events.
  • Demonstrated strong closing skills, consistently meeting or exceeding sales targets.
  • Candle Distributor

Office Manager

Bella Vita Massage Therapy
Oakwood, OH, USA
01.2013 - 11.2016
  • Maintained accurate records, handled confidential client information, and processed payments.
  • Conducted inventory audits and placed supply orders to ensure consistent availability of necessary materials.
  • Supported staff scheduling and communicated effectively with team members to promote efficiency and service excellence.
  • Managed all aspects of daily office operations, including scheduling, client check-ins, and administrative coordination.
  • Managed scheduling for therapists, optimizing appointment flow and client satisfaction.
  • Streamlined billing processes, improving accuracy in invoicing and payments.
  • Implemented new filing systems, increasing document retrieval efficiency by 25%.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Optimized office space utilization, leading to more efficient and productive work environment.

Overview

2027
2027
years of professional experience

Education

High School Diploma - undefined

Centerville High School
Centerville, OH
05.2014

Skills

Goal-Oriented

Social Media Marketing

Time management

Technical Skills

Customer Engagement

Soft Skills

Physical abilities

Verbal Communication

Office Management & Front Desk Operations

Scheduling & Appointment Coordination

Inventory Oversight & Purchasing

File Organization & Document Handling

Vendor Communication & Order Management

Microsoft Office (Word, Excel, Outlook)

Google Workspace (Docs, Sheets, Calendar)

Direct Product Sales & Upselling

Brand Representation & Promotion

Point-of-Sale & Cash Handling

Event & Booth Setup for Sales

Social Media Marketing (Facebook, Instagram)

Goal-Oriented & Results-Driven

Timeline

Midwest Ohio Cleaning Company

Heather Eck
02.2026 - 03.2026

Professional Cleaner

Merry Maids
05.2025 - 12.2025

Cleaning Crew Member

Mop Squad
02.2024 - 04.2025

Independent Sales Representative

Self-Employed
05.2020 - 10.2023

Office Manager

Bella Vita Massage Therapy
01.2013 - 11.2016

High School Diploma - undefined

Centerville High School

Client Relations & Operations Specialist

WCI Inc

Similar Profiles

CREATE PROFILE
Cherokee F Adams