Dynamic and results-oriented professional with a proven track record at Sephora USA, adept in sales proficiency and relationship building. Excelled in enhancing customer experiences through expert consultation and product knowledge. Demonstrated ability in billing support and patient scheduling, showcasing a blend of hard and soft skills. Achieved significant customer satisfaction, contributing to business growth.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sephora USA
Surprise, Arizona
01.2024 - Current
Answered customer inquiries regarding product features, pricing, and availability.
Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Ticketed, arranged and displayed merchandise to promote sales.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Greeted customers upon arrival.
Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Infant Teacher
First Steps Preschool Scottsdale
Scottdale, AZ
02.2022 - 01.2023
Assisted children with daily routines, including toileting, feeding, and nap times.
Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Fostered open and effective communication with parents regarding their children's development and daily activities.
Maintained tidy, clean and safe environments for children.
Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
Medical Receptionist
Arizona Physical Therapy Association
Goodyear, Arizona
05.2021 - 01.2022
Called patients to confirm scheduled appointments and obtain additional details.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Verified insurance coverage for appointments and collected co-payments as required.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Performed bookkeeping duties, preparing and sending financial statements or bills.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.