Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cheron Phillips

St. Louis,MO

Summary

Versatile Support Specialist skilled in handling data, technical issues, and personnel support tasks in a distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 5 years of experience in Administrative Support. Dedicated service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Entrepreneur Support Specialist

Pathways United
Saint Louis, MO
11.2021 - Current
  • Managed 50% of client capacity with 40% success rate of clients who were able to submit LOI to U.S. Department of Energy and provided grant proposal submission assistance
  • Onboarded clients for U.S. Department of Energy Economic Entrepreneur Impact and Diversity Program to help create and support small minority-owned businesses
  • Assisted with navigation of completion of SAMs and PAM's registration that allows clients to do business in government sector as well as provided assistance with business certifications such as Veteran/DBE/Hub Zone/MBE/WBE
  • Participated in and successfully completed training curriculum to develop effective work habits for summer youth work readiness program for ages 14-24.
  • Assisted youth with completing activities guided toward Financial Literacy, Job-Seeking Skills, Understanding of Employer Expectations, and Soft Skills.
  • Assisted youth to develop successful polished resumes, and online job search profiles, and practiced interview skills.
  • Attended rigorous training for, and completed testing toward OSHA10 and OSHA30 Certifications.

Maternal Advocate

Saint Louis Integrated Health Network
St. Louis, MO
03.2017 - Current
  • Supported enhancing group prenatal care model of 30 cohorts with behavioral health modalities, trauma-informed care principles and practices and activities to intentionally address toxic stress
  • Collaboratively developed strategies for enhancing group prenatal care model curriculum, evaluation of enhancements, and racial and birth equity strategy
  • Attended Alive and Well STL Community Empowerment training and intensive three-day trauma and racial equity training
  • Works collaboratively with St. Louis group prenatal care community, which is comprised of nurses, doctors, nurse practitioners, social workers, human service professionals, medical assistants, community advisory members, and researchers
  • Strategize with St. Louis group prenatal care community to increase outreach, recruitment, and how media and art are used within group prenatal care
  • Facilitated professional development workshop on trauma-informed care, racial equity, self-care, brief cognitive behavioral therapy, and mindfulness-based stress reduction for incoming advisory members
  • Curated, coordinated, and facilitated postpartum support group for women and their support partners encouraging whole families, healthy relationships as well as mental and physical wellness.

Community Health Worker

Mercy Hospital Saint Louis
St. Louis, MO
07.2019 - 10.2021
  • Serve as health navigator for uninsured and underinsured patients to assist patients in applying for financial assistance programs and/or in applying for Medicaid
  • Collaborate with patient care team to connect patients to primary care/medical homes as appropriate and to ensure provider instructions are understood and appointments are kept
  • Screen patients for key social needs, including food insecurity, lack of transportation, and financial strain on average of 50 participants per month.
  • Assist patients obtain resources related to identified Social Determinants of Health needs, including medication assistance programs, transportation, utility and housing assistance
  • Maintain accurate documentation of patient encounters and interventions in electronic medical record and maintain required records as directed
  • Participate in continuing education and training for Community Health Workers
  • Establish and maintain relationships with local community organizations and resources
  • Maternal Advocate

Education

Bachelor of Science - Communications

University of Phoenix
St. Louis, MO
05.2013

Diploma -

Lindbergh High School
St. Louis, Mo
06.2000

Skills

  • Issue and Resolution Tracking
  • Collaborative Team Player
  • Service Schedule Coordination
  • Analytical and Methodical
  • Microsoft Windows and Office
  • Training Material Development
  • Resolving Problems and Incidents
  • Organizational Skills

Accomplishments

Awards

  • EleVATE Collaborative: Council on Patient Safety in Women's Health Care for the National Improvement Challenge in Reduction of Peripartum Racial/Ethnic Disparities EleVATE Collaborative: Dr. Terry Leet Researcher Award Standing Up for Black Mothers and Babies
  • EleVATE Collaborative: FOCUS Award for What’s Right With The Region
  • Grant Writing $50,000 -Funded through Missouri Foundation for Health Articles

Training

  • Analyzing and Understanding Systemic Racism: Introduction to Systemic Racism/Health Equity
  • CenteringPregnancy Basic Facilitation
  • Alive and Well Communities Train-the-Trainer
  • Community Art Training (CAT) Institute | Regional Arts Commission 2017

Invited Presentations

  • North American Society Psychosocial North American Society for Psychosocial Obstetrics & Gynecology Webinar
  • National Institute of Health (NICHD) Webinar

Certification

  • Certified Community Health Worker, - 2018
  • OSHA 10, -2022
  • OSHA 30, -2022

Timeline

Entrepreneur Support Specialist

Pathways United
11.2021 - Current

Community Health Worker

Mercy Hospital Saint Louis
07.2019 - 10.2021

Maternal Advocate

Saint Louis Integrated Health Network
03.2017 - Current

Bachelor of Science - Communications

University of Phoenix

Diploma -

Lindbergh High School

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