Summary
Overview
Work History
Education
Skills
Timeline
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Cheron Taylor

Machine Operator I
Avondale Estates,GA

Summary

A professional courier of over 15 years, providing elite customer satisfaction, repeat business sales, no risks while implementing safety protocols. Trained in delivery and truck operations, unloading and loading and route coordination. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Agent Care Provider

Acumen Fiscal Agent
09.2023 - Current
  • Support one client with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintain records of client information including medical history, treatment plans, progress notes, and relevant documentation of incidents or concerns.
  • Transport individual to events and activities, medical appointments, and shopping trips.
  • Recognize and report abnormalities or changes in patient's health status to case manager.
  • Built and maintain rapport with client's and family members to facilitate trusting caregiver relationship.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Delivery Driver/Chauffeur

Door Dash/Lyft
01.2022 - Current
  • Platinum status chauffeur with over 4,847 rides at 5 star rating.
  • Maintained all safety procedures and records of deliveries, invoices, delivery confirmations to ensure accurate tracking and billing processes.
  • Increased repeat business by 18% and personal bonuses by 36% through excellent customer service and prompt resolution of any concerns.

Seasonal Package Handler/Driver, Warehouse Orders

UPS
10.2023 - 01.2024
  • Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
  • Achieved faster turnaround times by 5% for deliveries through diligent attention to detail during packaging processes.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Delivered goods and products to customer on time and in excellent condition.

Mail Carrier

USPS
10.2014 - 10.2023
  • Maintained daily delivery route of 761 stops.
  • Expedited processing times by efficiently unloading incoming trucks and transferring sorted mail into designated areas for further distribution.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

Account Manager, Sales Leader, Store Manager

Rent-A-Center
08.2009 - 04.2014
  • Managed day-to-day facility operations ; 4 employees and 1000+ clients.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.

Education

Bachelor of Arts - Communication And Rhetoric

University of Pittsburgh
Pittsburgh, PA
06.2006

Skills

Leadership 20 year

Former Athlete

  • 4 year letter award recipient
  • 4 year Women's Basketball player
  • 7 years Coaching HS Varsity Girls Basketball

Business Owner: Events & Promotions

  • Client Relations
  • Sales negotiation
  • Marketing Management
  • Proposal Development

Brand Ambassador

  • Microsoft Office
  • Bookkeeping
  • Public Speaking

Delivery Driver 15 years

  • Clean Driving Record
  • Cargo Loading/Unloading
  • Route Management

Timeline

Seasonal Package Handler/Driver, Warehouse Orders

UPS
10.2023 - 01.2024

Agent Care Provider

Acumen Fiscal Agent
09.2023 - Current

Delivery Driver/Chauffeur

Door Dash/Lyft
01.2022 - Current

Mail Carrier

USPS
10.2014 - 10.2023

Account Manager, Sales Leader, Store Manager

Rent-A-Center
08.2009 - 04.2014

Bachelor of Arts - Communication And Rhetoric

University of Pittsburgh

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Cheron TaylorMachine Operator I