A proven leader who has the capability to achieve goals by including and celebrating the entire team. Committed and hardworking Food Service Manager with 15 years of experience directing hospitality food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.
Work History
Certified Food Service Director
Specialty Foods
Forney, TX
03.2023 - 06.2023
Banquet and catering skills
Conflict Resolution
Diversity and Inclusion
Batch cooking
Project lead
Inventory/Purchasing
Sales & Marketing
Retail Lead ensured customers have access to items and assist with purchasing those items
Evaluated employee performance and coached and trained to improve weak areas.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Generated reports detailing findings and recommendations.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Developed and implemented customer service policies to enhance satisfaction.
Certified Food Service Manager
Sodexo/Lancaster Highschool
06.2021 - 09.2021
Scheduling, menu planning, communication with various vendors, HACCP, ensure accuracy in recordkeeping, train employees in correct meal preparations or cooking, inventory control and training in proper cleaning of entire kitchen.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Tracked food production levels, meal counts, and supply costs.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Reviewed and approved employee schedules and timesheets.
Managed staff schedules and maintained adequate coverage for all shifts.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Collaborated with other departments to coordinate events and promotions.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Certified Food Service Manager
Legacy Living Memorial Care
06.2020 - 09.2020
Ensured that nutrition diet care orders are provided the patient by offering appropriate menu selections
Assist the clinical staff in ensuring all patients basic nutrition care needs are met.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Tracked food production levels, meal counts, and supply costs.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Reviewed and approved employee schedules and timesheets.
Verified prepared food met standards for quality and quantity before serving to customers.
Oversaw food preparation and monitored safety protocols.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Managed staff schedules and maintained adequate coverage for all shifts.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Collaborated with other departments to coordinate events and promotions.
Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Coordinated with catering staff to deliver food services for special events and functions.
Patient Service Supervisor
Aramark
05.2015 - 06.2018
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Tracked food production levels, meal counts, and supply costs.
Oversaw training of more than 25 team members.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Ordered new supplies and food to maintain service levels.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Established and managed team schedules and shift assignments.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained health and food safety standards at all stages, from storage through delivery.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Food Service Director
The Sheraton Hotel
Texarkana, TX
01.2003 - 12.2006
Maintained sound financial footing by overseeing department profit, loss and budgeting.
Managed staff schedules and maintained adequate coverage for all shifts.
Purchased food and cultivated strong vendor relationships.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Developed unique events and special promotions to drive sales.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
No Degree - Medical Billing And Coding
Remington College
Dallas, TX
06.2009
Skills
Weekly Payroll
Meets Deadlines
Workflow Processes
Production Records
Training and Development
Mentoring
Health Code Compliance
Business Leadership
Staff Supervision
Process Improvement
Food Safety Control
Waste Reduction
Policy Development
Project Restructuring
Disciplinary Action
Policy Implementation
Suggestive Selling
FoodService Recordkeeping
Quality Assurance
Staff Productivity Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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