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Overview
20
20
years of professional experience
18
18
Cosmetology
5
5
Document Control & Project Management
Work History
Project Manager Team Leader
Clutchworks Consulting LLC.
09.2022 - Current
Coordinated a daily activity to help the flow of projects through multiple departments to verify that there we're on-time delivery of projects.
I was developing product's that came with pretty strict guidelines as well as fast approaching Deadlines. we follow these products through assemble lines all the way through kickoff of the product line & online content development based on marketplace requirements.
While working with the Project Management teams of 5 years. I learned a lot like where I should be focusing & why? to become a better professional you need to focus on who, why, what & when. Once you figure that out the tasks that you set for yourself won't seem so long or overwhelming.
Updated daily logs with date and time information.
If you are actively listening you can handled & solve any concerns or problems that arise quickly should they escalate to a larger issue that warrants a supervisor.
Monitored project & progress, after assessment we identified risks and took corrective action when needed.
Tracked project progress & team member performance closely so as to quickly intervene in cases where mistakes or delays were found.
Maintained open communication by presenting regular updates on project status to teammates, colleagues & supervisors. ect...
Stay in contact & Report regularly to any managers on project budget, progress as well as technical support problems.
With my advanced management and organizational skills. it's nice to showcase what a fantastic multi-tasker who has over the years had to learn how to master prioritizing a deadline-driven environment.
Adhered to maintain a safe, clean, positive and forever progressing work environment.
Completed assignments as asked, got answers to my questions when nessassary & made sure the job was completely finished before moving on to the next Project.
Updated account information to maintain an orgnized customer records system.
Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
Cosmetologist
Self-employed
01.2003 - Current
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Answered phone calls and emails to schedule client appointments.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Processed payments, entering sales in register for prompt customer service.
Developed new techniques to improve appearance of customer and provide different looks.
Educated clients on proper skin care techniques and ideal products suitable to needs.
Applied makeup to clients for special occasions to meet requirements.
Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
Applied eyelash extensions to enhance clients' eyes and create impact.
Assistant Manager, Sales Rep.
Desert Sun Tanning Salons
06.2004 - 01.2006
Monitored cash intake and deposit records to increased accuracy, by reducing discrepancies. by making sure things are accurate.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored the cash intake and kept detailed records, t
increase accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service I always responded to customer concerns with friendly and knowledgeable service.
Helped plan, schedules and delegating assignments to meet coverage and service demands.
Completed regular inventory counts to verify stock levels, to address & forecast any for seen future needs.
provided hands-on assistance to customers, addressing any and all needs, While keeping & maintaining current knowledge of consumer preferences.
Developed many different strategies and techniques to increase sales and drive up profits margins.
created new advertising for the current months tanning passes. any up coming holidays & sells.
Cashier/Customer Service Representative
K Mart
01.2003 - 10.2004
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Restocked and organized merchandise in front lanes.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Hair Conditioning and Styling
Nail Treatments
Manicures and Pedicures
Beauty Tool Sanitization
Client Consultations
Hair Extensions
Body Hair Removal
Makeup Application
Social Skills
Spreadsheet Tracking
Natural Nail Care Knowledge
Women's Haircuts
Salon Management
Skin Treatments
Beauty Trend Advising
Color Matching Mastery
Braid Trained
Wig Cleaning and Styling
Facials and Skincare Treatments
Standard Waxing Understanding
Hair Style Recommendations
QuickBooks Proficiency
Male and Female Haircutting Knowledge
Facial Product Application
Clear Communication
Scalp Massages
Beard Trimming
Manicure Design
Desktop and Laptop Computers
Sanitize Tools
Workflow Efficiency
Hair Dying
Follow Fashion Trends
Anatomy
Dyeing
Esthetics
Timeline
Project Manager Team Leader - Clutchworks Consulting LLC.
09.2022 - Current
Assistant Manager, Sales Rep. - Desert Sun Tanning Salons
Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)