Cherrelle Fudge
North Little Rock,Arkansas
Summary
Helping others has been my main objective. Over the duration of my work life I learned that I'm gifted in working with stressed, confused and upset individuals in need of simply caregiving, benefits information and/or supportive guidance to navigate. Effective at operating within chat support regulations customer support department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
Overview
4
4
years of professional experience
Work History
Home Health Care Provider
Palco
Little Rock, AR
05.2019 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Acquired product and service knowledge to provide solutions to customers.
- Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Communicated with management to explain issues and formulate solutions.
Home Caregiver
Kindred at Home
Little Rock, AR
08.2017 - 01.2018
- Kept close eye on behavior and emotional responses of clients, consulting with [Job title] to address concerns and protect each person from any harm.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Monitored progress and documented any patient health status changes to keep healthcare team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Ensured safety and well-being of each patient in alignment with care plan.
- Supervised daily activities and provided assistance when needed.
Dietary Aide
Premier Staffing, Inc.
Little Rock, AR
10.2016 - 06.2017
- Procured materials and supplies to complete daily tasks.
- Implemented process changes.
- Made appropriate repair recommendations for malfunctioning equipment.
- Directly supervised all truck rack and assist loaders.
- Quickly and accurately served specific meals to patients with special dietary needs.
- Upheld efficiency of meal services by pre-setting over 20 tables before patients arrived.
- Washed plates, cups, serving and eating utensils and kitchen equipment in high quality commercial dishwasher.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
Education
CNA -
Medlinc
Little Rock 05.2014
Diploma -
Hall High School
Little Rock, AR05.2011
Skills
- Quality assurance
- Deadline-driven
- Excellent hand-eye coordination
- Packing product
- Secure product
- Document product correctly Document equipment malfunction
- Count cash/all products and document
- Enter food orders in computer
- Organizing (all)
- Mopping/sweeping
- Cooking
- Washing clothing
- Strong leader
- Healthy Lifestyle Promotion
- Schedule and calendar management
- 40 WPM typing speed
- Expert in computer software
- Verbal and written communication
Additional Information
UALR Internship Program - Office Assistant
Timeline
Home Health Care Provider
Palco
05.2019 - Current
Home Caregiver
Kindred at Home
08.2017 - 01.2018
Dietary Aide
Premier Staffing, Inc.
10.2016 - 06.2017
CNA -
Medlinc
Diploma -
Hall High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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