Cherrelle Hopkins

Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

• Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Established administrative work procedures to track staff's daily tasks.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Executed record filing system to improve document organization and management.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Liaised between clients and vendors and maintained effective lines of communication.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Managed filing system, entered data and completed other clerical tasks.
• Organized and detail-oriented with a strong work ethic.
• Developed strategies to streamline and improve office procedures.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Sourced, vetted and managed vendors needed to accomplish project goals.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• Kept corporate and client information confidential, adhering to data safety measures.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Responded to requests for information on materials to inquiring parties.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

• Collaborated with managers to identify and address employee relations issues.
• Increased diversity in candidate pools by leveraging social media and attending networking events.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Developed recruiting strategies to identify qualified candidates and build network.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
• Verified applicant references and employment details.
• Enhanced candidate experience by streamlining the interview process and providing timely feedback.
• Evaluated existing recruitment tools and resources, recommending improvements where necessary to enhance overall effectiveness of talent acquisition efforts.
• Developed and implemented onboarding and orientation programs for new employees.