Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Cherri Alexander

Cherri Alexander

Blanchard,OK

Summary

Highly-motivated job seeker with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively to handle stressful situations and to address customer needs. Skilled in working under pressure and adapting to new situations and challenges all while following the safety, policies, and procedures of the industry.

Overview

14
14
years of professional experience

Work History

New Client Specialist

Paycom
Oklahoma City, OK
02.2019 - 07.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with other departments to ensure successful client experiences.
  • Effectively communicated with coworkers to maintain professional and customer oriented atmosphere.
  • Provided customer service to clients by responding to inquiries, resolving issues, and providing support.

Veterinary Assistant

Newcastle Animal Hospital
Newcastle, OK
12.2017 - 02.2019
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Responded quickly and calmly in high-pressure environments when treating critically injured animals.

Postal Worker

United States Postal Service, USPS
Oklahoma City, OK
10.2015 - 12.2017
  • Loaded mail onto trucks for delivery or pickup by postal carriers.
  • Trained new employees on operational procedures relating to their job duties.
  • Handled undeliverable mail in accordance with established procedures.
  • Offered support and advice to newer personnel to improve performance.
  • Set goals and operating procedures that maximized employee effectiveness.

Special Education Paraprofessional

Moore Public Schools Foundation
Moore, OK
10.2006 - 10.2015
  • Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
  • Encouraged independent thinking, problem solving, and self-advocacy skills among students.
  • Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
  • Managed class of special education students in absence of lead teacher.
  • Monitored behavior of students in order to ensure a safe, positive learning environment.

Office Manager/Catering Assistant/Concession Stand Worker

Centerplate Inc.
Oklahoma City, OK
03.2008 - 10.2013
  • Ensured compliance with applicable laws regarding employment practices.
  • Interpreted and communicated work procedures and company policies to staff.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Followed safety protocols when handling hot foods or hazardous materials such as cleaning products or sharp objects.
  • Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.

Education

BBA - Business Management And Ethics

Mid-America Christian University
Oklahoma City, OK
08-2018

Associate of Applied Science - Division of Business - Quality Management

Oklahoma State University - Oklahoma City
Oklahoma City, OK
05-2000

Skills

  • Quality Controls
  • Emergency Preparedness
  • Safety Compliance
  • Proper Equipment Usage
  • Records Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Auditing procedures
  • Client Relationship Management

Accomplishments

  • Level 1 specialist award - received four times
  • Level 2 specialist award
  • Awarded best response time and customer satisfaction award
  • Lead postal worker for new processes and rover to any department at the Oklahoma City Distribution Center
  • Paraprofessional Team Lead for Earlywine Elementary

Affiliations

  • Love to travel
  • Volunteering with local charities
  • Exploring and discovering new cultures

Timeline

New Client Specialist

Paycom
02.2019 - 07.2020

Veterinary Assistant

Newcastle Animal Hospital
12.2017 - 02.2019

Postal Worker

United States Postal Service, USPS
10.2015 - 12.2017

Office Manager/Catering Assistant/Concession Stand Worker

Centerplate Inc.
03.2008 - 10.2013

Special Education Paraprofessional

Moore Public Schools Foundation
10.2006 - 10.2015

BBA - Business Management And Ethics

Mid-America Christian University

Associate of Applied Science - Division of Business - Quality Management

Oklahoma State University - Oklahoma City

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Cherri Alexander