Cherrie Enno

Ferguson Enterprises

Fargo, ND

02.2007 - Current

Managed credit risk assessments for clients in construction and plumbing sectors.
Reviewed and approved credit applications to ensure compliance with company policies.
Collaborated with sales teams to resolve payment disputes and improve customer relationships.
Analyzed financial statements to determine creditworthiness of potential clients.
Evaluated customer applications for credit limits in accordance with established guidelines.
Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
Reviewed accounts for signs of fraud and non-payment issues.
Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
Ensured timely and accurate processing of all credit transactions.
Submitted delinquent accounts to collections department or outside resources.
Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
Collected overdue payments from customers using various methods such as phone calls, emails or letters.
Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
Conducted periodic reviews of existing clients to adjust credit limits and terms as necessary.
Maintained accurate and up-to-date records of all credit transactions and decisions.
Enhanced customer satisfaction by providing timely and informed credit decisions.